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Penshaw Car Centre

  1. Washington
  2. Houghton Le Spring Car Dealer
  3. Houghton Le Spring Shopping Mall
  4. Chester Le Street Car Repair
  5. Tyne And Wear Car Repair

Reviews, get directions and contact details for Penshaw Car Centre

Penshaw Car Centre

About

Penshaw Car Centre are a fully equipped Garage providing MOT, servicing and vehicle repairs for motorists in Sunderland, Washington and Houghton-le-Spring

Address: Station Road, Houghton le Spring, Washington DH4 7PW, UK
Phone: 0191 385 2657
State: Tyne and Wear
City: Washington
Zip Code: DH4 7PW

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:00 – 10:00 AM

Update Info

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Reviews
I visited Penshaw Car Centre in January of this year. I wanted an interim service, change the filters, aux belt and -*removed*-. After the service, the car seemed to be OK, but the belt was still making a noise. I chalked it up to being new and it would settle down the screeching noise. 9 months later, front spring again making a noise. I take it to a more local garage, who unearthed a huge issue. Part of the wheel hub that the spring connects to has broken off, and clumsily welded back on. The garage I took it too said it was dangerous to drive and surprised I hadn't crashed it yet. -*I’ve removed the specific spring issue as this wasn’t done at Penshaw. However, during an interim service, and MOT, the dangerous hub wasn’t picked up or mentioned by Penshaw Car Centre.*- Last week, I realised I was getting bad fuel consumption. I opened the bonnet and removed the air filter, which was black and damaged. Only 2k miles have been on it since the service, I showed a friend, he guessed 15k miles on the filter. Apparently, Penshaw don’t include changing the air filter as part of the “interim” service. It should, however, be checked at the interim service and advised upon. This wasn’t done. To summarise, fan belt still making noise, dangerous wheel hub, air filter not changed or advised upon. Dissapointing, all said. Penshaw Car Centre came well reviewed and recommended by a friend. I won't be going back, and will warn anyone, who asks, about my issues. *I have removed some issues that weren’t relevant as more info has came to light, and apologise to Penshaw Car Centre for this specific issue* 2 days after writing this review, Penshaw contacted me and told me to remove this review, otherwise they would take “further action” – they did not try to get the bottom of the issues, or explain anything – only threaten me.
Amazing service and lovely mechanics. We had an issue with the tyres and wheels of our car but it was fixed and sorted in no time and we weren't even charged! Super lovely guys who really car for their customers! Can also sit in the warm office if it's cold
Finally found a garage I can trust! Definitely recommend and will be going back
Very helpful and affordable prices! Highly recommended
Only used this garage once, but the experience was really good!!! The Mrs had a broken front coil spring on a Vauxhall Corsa 1.2 which the lads booked in for an appointment a few days later. Appointment went smoothly, picked the car up same day and communication was good from the sales office. All seemed to be done for a reasonable price. Will use again!!! 5 stars
Really friendly garage. Nothing a bother. Very helpful. New to the area and on the doorstep. Will be going back for all future works
Go there for honest MOT, servicing, opinions and to not get ripped off.
Went to this garage for a front spring replacement, part ordered for me, and job done "that day", brilliant. Unfortunately the spring broke after 15 month,s and less than 500 miles, not holding out much hope for guarantee after 12 months went back anyway and spoke to "Malcolm" the owner, he checked back through all his paperwork and found the spring came with a 2 year guarantee, ordered a new one for me and fitted next day, totally free!! what class service, could,nt believe that kind of service in today,s could,nt care less kind of attitude, tremendous service, recommend this garage to everyone now, BRILL. Tom.
Our vehicle was with this garage for over 3 weeks, which they were unable to fix in the end, and what they did do needed another garage to put right. Malcolm who I understand is not the owner was very rude to me when I chased him for an up-date. His customer care skills were seriously lacking.
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