Papa John's Pizza

Reviews, get directions and contact details for Papa John's Pizza

Address: 73 Liverpool Rd, Penwortham, Preston PR1 9XD, UK

Phone: 01772 750909

Website

State: Lancashire

City: Preston

Zip Code: PR1 9XD

opening times

Monday: 3:30 – 11:00 PM
Tuesday: 3:30 – 11:00 PM
Wednesday: 3:30 – 11:00 PM
Thursday: 3:30 – 11:00 PM
Friday: 11:30 AM – 1:00 AM
Saturday: 11:30 AM – 1:00 AM
Sunday: 11:30 AM – 11:00 PM

Update Info

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Reviews

The worst pizza I have ever ordered as a takeaway.nnWas supposed to be a half and half with cheese and tomato for the kids and a works for the adults.nnArrived as a full works.nnThe ingredients were of such a poor quality.nnDough tasted raw.nnTomato base non existent.nnCheese limited and tasted really bad.nn'Italian sausage'??? There was some sliced hotdog which stunk to high heaven and tasted like the cheapest product ever. Made the pizza inedible.nnUsing these franchises really is a lottery and this one is the worst and stain on the Papa John's previously good reputation.

My biggest issue with Papa John's is that when it's good, it's great, but when it goes wrong, the customer service is terrible. I ordered a pizza that I had had multiple times before, and this time I got literally six small pieces of chicken on it; there wasn't even a piece on each slice. I tried to contact the branch, but there was no response. I then contacted the head office, but that was an absolute waste of time. Come on, sort your customer service out.

I’ve bought pizza from this establishment several times before and it’s been fine. One of the times I ordered from this place before I had a “”small”” issue where I was given a non vegan item as a vegan but as we collected it the staff apologized and corrected the mistake quickly for us.nnThis time Saturday night I’ve ordered through the website for delivery. 20 minutes after ordering the update says my pizza has been delivered but I’m still empty handed. Call the shop a few times and the line is not even ringing, I press “I haven’t received my order” on the site and I’m told to ring if it doesn’t show up in 5 minutes, which it doesn’t so I end up calling the shop 10 times, with absolutely no luck.nn30 minutes after my pizza has been “delivered” the driver actually shows up saying “yeah, phone lines are down and the website just does that” when asked why this had happened.nnI’m not spending £40 in two pizzas just to sit and wonder if it will or will not show up, if they’ll give it to someone else or if they’ll even pick up the phone.nnIt’s just not good enough for such company.nnUpdate: I ordered the Vegan Nuggets and Potato Tots Combo. I got vegan nuggets and no potato tots, but chicken nuggets as well. Absolute joke. Never ordering from this place again.

Papa Johns - Penwortham.nAlways very good food, quick delivery and warm upon arrival. Staff are friendly as they have got to know me over my long time buying food from this chain. Delivery drivers are mostly positive especially Olly, the exception being the one occasion where they find it acceptable to park outside honking there horn in rebellion whilst refusing to exit there vehicle. This aside I’m always happy with pizza and will continue to support this business.

Staff are really friendly, the pizza is the best as always as they use a special dough. Perfect treat and you get rewards for multiple orders.

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Papa John's Pizza

Reviews, get directions and contact details for Papa John's Pizza

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