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Reviews, get directions and contact details for Pandora

Pandora

About

Pandora Blackburn opened on 20th Nov 2010 and has quickly become one of the most popular stores in The Mall Blackburn.

Story

Pandora Blackburn stock the full range of Pandora jewellery and if we are ever out of stock of your desired piece of jewellery we will do our best to source the item from one of our sister stores.
This page is designed to keep you up to date on special offers, events, giveaways and much more.
We also want to provide you with helpful advice regarding your Pandora jewellery so please feel free to ask questions.
You can also follow us on twitter - www.twitter.com/pandorabburn

For full list of products please go to:
www.pandora.net

Address: 15 Victoria Court, Blackburn BB1 7JE, UK
Phone: 01254 682938
moc.nrubkcalbarodnap@ofni
State: Blackburn with Darwen
City: Blackburn
Zip Code: BB1 7JE

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 10:30 AM – 4:30 PM


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Reviews
I served today by a lovely young lady called Gemma. She went above and beyond to help me get the correct size of bracelet and exchange all my charms my husband bought me after Christmas, 9 in total to build my perfect bracelet and even refunded the difference on a gift card. I was in the shop over an hour and she really couldn't have been more helpful. If you visit this store and are lucky enough to be served by Gemma you won't be disappointed. I am now delighted with my new bracelet.
7 years ago (26-01-2018)
I have used this shop for buying lots of gifts for a long time but will not be using it again. The Christmas rush is obviously having an effect on the usually nice Customer Service but I was appalled at the way I was treated yesterday when I was trying to exchange a brand new bracelet given to me by my sister as a gift, to put some more money towards a different bracelet. This was all because my sister had bought it on line at Pandora E store and had not been given a gift receipt. I had to go through the embarrassing situation of asking my sister for the full receipt which showed the costs on it. I was made to feel like I was trying to fraudulently return the bracelet. Today, I took the bracelet back to Preston branch of Pandora who exchanged it straight away without the need to show the receipt from my sister. My advice, choose wisely as to which branch you spend your money at in future.
7 years ago (11-12-2017)
They don't have all charms which are avaible online, but they have a very lovely staff.
7 years ago (16-01-2018)
Good shop ya parnters prezzie 😁
7 years ago (29-04-2018)
After buying my fourth pandora ring last month, unfortunately one of the stones fell out of my £60 ring. I returned to Pandora Blackburn to see if they could swap it for me and the girl behind the counter told me they don't have any in stock and she thought it had been discontinued. She offered to swap the ring for me for a different one but I'd have to contribute more money to the more expensive ring. I refused and she told me to check again in two weeks. Two weeks later I return, still no ring in stock. I asked the girl behind the counter if she could check stock in other stores online or if she could call another store for me, she then said that the stores aren't connected and she couldn't possibly contact one for me and that I should maybe try and go to a Manchester store?!! What? To go all that way, yet another wasted journey to find out my ring isn't in stock? Is that a joke?? I gave up with the Blackburn store and decided to go to Preston, the girls in the Preston store were so so helpful, such amazing service! They had a ring in stock for me and they saved it for me, I'd even forgot my receipt and they were no trouble making a straight swap. Avoid the Blackburn store they are useless!!! I'll definitely be driving the few extra miles to Preston for the service!
8 years ago (04-06-2017)
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