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Reviews, get directions and contact details for Oriental Chef

Address: 15 High St, Waltham Cross EN8 7AA, UK
Phone: 01992 711622
State: Hertfordshire
City: Waltham Cross
Zip Code: EN8 7AA

opening times

Monday: 12:00 – 11:00 PM
Tuesday: 12:00 – 11:00 PM
Wednesday: 12:00 – 11:00 PM
Thursday: 12:00 – 11:00 PM
Friday: 12:00 – 11:00 PM
Saturday: 12:00 – 11:00 PM
Sunday: 12:00 – 11:00 PM


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Reviews
Lovely food. Young lady taking orders, as always, polite, helpful and very human. One of the main reasons we get our food there.Food: 5/5
Tasteless food and terrible customer service. From the moment I called to make an order, the customer service was poor. All the food was bland and disgusting. The chicken balls tasted like leftovers that had been reheated, to the point that it was extremely crunchy. None of my family could eat any of the food. When I called the shop to complain, they said "it must be my taste buds." I had to take the food back to the shop and complain again. Fortunately they refunded part of my money, but I still had to order food from elsewhere in the end. I am not sure how they got a 5 star rating from the Foods Standard Agency. Maybe this is new management that's gone wrong. But read the other reviews for yourself. This place needs to be closed down. Please save your money and go elsewhere!
Absolutely diabolical! The meat and prawns were not cooked! We spent £30 only to literally taste one mouthful and then chuck the food away. Do not order. How has this place not been shut down? Gordon Ramsey would be disgusted. Had to order a curry from somewhere else now!
Can I give 0 stars? My husband ordered from wrong Chinese and am gutted! Food was all brown, even the chilli beef sauce. Noodles smelt off, sweetcorn soup like water, everything recooked & inedible. I just hope what I did eat hasn't given me food poisoning.
I am a local guide for Google and i leave my ratings stars on price, taste, customer service ,delivery time, and portion size...the price for beef in black bean sauce with green peppers, special fried rice, dumplings, prawn crackers £17ish without delivery charge from just eat. The taste omg it was so nice! The black bean sauce was nice and thick ,i made a few alterations to the dish no chilies no onion . Special fried rice pretty much bog standard , dumplings are made if pork and i swapped the sauce for a hoisin sauce and I didn't have to pay extra prawn crackers standard..customer service was very good i called after making my order on just eat to make sure they got my message about the alterations abd tge lady was very polite. Delivery time was excellent. Portion sizes was the way it should be
Placed an order via just eat, phoned up to enquire about prawn crackers, the woman on the phone was rude and hung up on me. When I phoned back was told I couldn't speak to the manager and I had to speak to her. My chop suey had grey prawns in it. The shredded chicken chow main had hardly any chicken in and the special fried rice was rock solid. I will be finding a new Chinese shop
I used this chinese for 9 years when i lived in freezywater. Then i moved to cheshunt and then we noticed the quality was going downhill so we started using another one in cheshunt and it was like chalk and cheese. I am staying near there for a week so i thought i would give it another go i ordered beef curry beef, chow mein and crispy chilli beef which was £17. What i got was rubbery reformed chicken and mushroom, greasy noodles with a few bits of over cooked beef and half a portion of really hard rubbery chilly beef with loads of Onions on top. I am just sorry i cant post pictures never again
The BBQ spare ribs were absolutely disgusting. They were an off putting orange colour, seeping oil with bits floating in the sauce as well as excessively salty. When I rang to complain I was told that they "were always like that" although I have been ordering from the same place for ten years. The person on the phone continued to shout at me and tell me he would not deliver me something new as there was "too much traffic" I am utterly disgusted with the service in which I received and will not be going back there.
We use this one a lot. We order on Just Eat and it is delivered extremely quickly. Sometimes you find there's the odd thing missing but nothing too major. The food itself is nice and usually arrives still warm.
Absolutely disgusting and tasteless food having ordered a variety of different dishes for a big group we can honestly say everything was awful the food was just horrendously bad never again some of the food smelt like plastic and left a bad aftertaste 2 people on the group of 6 got food poisoning!!!! That’s how bad the food is here this place should not be serving food this bad.
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