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Optical Express - Harley Street

  1. London
  2. London Laser Eye Surgery & Lasik
  3. London Eyewear & Opticians

Reviews, get directions and contact details for Optical Express - Harley Street

Optical Express - Harley Street
"Optical Express has been providing eye care in the UK for nearly 30 years and has grown to over 120 locations. We provide a full range of eye care solutions: from life-changing laser eye surgery to designer glasses, contact lenses and sunglasses. As the number one provider of laser eye surgery and private cataract treatment in the UK and Ireland, our focus is to provide our patients with their very best visual outcome. As a world leader in eye care, it is little wonder that we now treat six out of every ten laser eye surgery patients in the UK. From your initial free consultation, through to your individual treatment with a leading surgeon and aftercare appointments, we're with you every step of the way."
Address: 22 Harley Street Marylebone , London W1G 9AP, XGL, GB
Phone: 0800 023 2020
State: XGL
City: London
Zip Code: W1G 9AP

opening times

Monday: 09:00-17:30
Tuesday: 09:00-17:30
Wednesday: 09:00-17:30
Thursday: 09:00-17:30
Friday: 09:00-17:30
Saturday: 09:00-17:30

Update Info

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Reviews
I would like to say my experience on 12 October at the Harley Street Clinic was beyond excellent. Optical Express after care service is wonderful - they don't just take your money, they follow up; they're easily contactable and very nice to deal with on the phone and in person. So glad I had my eye op with them. Big thank you for looking after me.
The customer care at Optical Express has been brilliant. The procedure was quick and easy and within 24 hours I could see as clear as if I was wearing contacts. I’ve been wearing glasses and contacts for 10+ years, so this is always something I have wanted to do, but I was worried about finding the right clinic. I am so glad I chose Optical Express. I had my initial consultation at Eastcheap, the surgery in Harley Street and a check up in Shaftesbury and the staff at all three clinics were lovely, especially Aminah. It’s a big deal to get this done and it’s comforting to know you are in such safe and supportive hands. I would definitely recommend.
I didn’t qualify for LasIK so I had to get LasEK, which is a 3 month recovery. The doctor that did my surgery reassured so much before because I started crying and panicking, when the actual surgery was happening, it was completely fine no pain or discomfort. Recovery for the first 4 days was the hardest part, a lot of side effects. After day 4 I went back in for a check up because my vision was fluctuating quite a lot, it took about 2 weeks for my vision to be at a functional level because things were blurry after the surgery but I could still see, It’s now been a month, and my vision is completely fine, I don’t really get dry eyes anymore, everything’s really clear, definetly a great decision. Throughout the past 4 weeks I’ve called optical express multiple times when I experience any side effects and they’ve always reassured me that everything is fine, and they were clearly right, if you’re someone that skeptical and need reassurance, they will definitely give you that!
If I could give a million stars I would! The receptionist was very helpful and I barely waited a minute to get in my consultation. Beata was whit me in the interview and first part part of the consult, she is highly knowledgeable and clarified all my questions promptly, plus she have a awesome personality, what made the whole process much more enjoyable.The second half of the process was done by Aman who did it in a very professional way and she delivered the good news and explained the LASIK process which is the one I will do. Overall very good experience, very straightforward, plus the clinic was super neat! If anything they deserve a raise xD
I went for Lasik here and the team were amazing from start to finish, I cannot fault them. They made my experience as pleasant as It could be. Thank you so much to the entire team I would highly recommend this life changing procedure!
Had the pleasure of having the help of Lifi Bibi and Segal Patel talk me through my laser eye surgery option and free consultation. Lifi was extremely friendly, very knowledgeable and personable and put me right at ease. She answered all my questions and then some. Same with Segal Patel. I’ve walked away to think about my options and didn’t feel pressured or rushed into any decisions. I feel very informed and confident in the practice and the professionals that work there. If I am to get the surgery, I wouldn’t get it done anywhere else but here. I highly recommend.
Had my first appointment where my eyes were tested to see if I am suitable for treatment. Reiza and Sejal were friendly and welcoming. They gave me all the information that I need and answered any questions thoroughly, keep up the good work
The service at Optical Express was extremely good! From being welcomed in , to every step that i had to take before going for my consultation was exceptional! Robert took the me for pre tests / explained briefly the types of laser etc he was a lovely man made me comfortable and not too nervous about the information regarding laser eye surgery! You know when they say someone has good vibes? Robert had that! He was kind and patient i had lashes on so some of the tests took longer but he didn’t mind he made jokes and was happy! God bless you Robert!!! Xx
I’ve have such a wonderful experience at the clinic. From the start I had a very thorough consultation with Robert who talked me through the whole experience and reassured me about the eye surgery. I was also seen for eye check-ups by a few eye Doctors to ensure my eye was fit for the procedure. I did suffer from dry eyes as a result of using contact lenses for 10 years, and this was solved by using intensive eye drops leading to the surgery. Each visit I had at the Harley street clinic, I felt very welcomed and very comfortable. I Finally had my procedure which went successfully. I have been booked in for eye check ups, so I’m very happy with the aftercare the clinic provides. On the day of the treatment you definitely feel uncomfortable so I spent the rest of the day resting at home to avoid any risks. A day after I feel absolutely fine and can see really well. Thank you so much! It’s a really big deal for me to have had this treatment and will definitely make my life a lot easier, especially with my small daily tasks from the moment I wake up!
Worst mistake of my life. Spent over £5000+ for iDesign LASIK laser eye surgery, and I’ve been left with suboptimal vision. They promised 20/20 vision or your money back guaranteed. My vision is not 20/20, I cannot read a license plate from 20 metres clearly. I have stopped going for follow-ups now as they constantly tell me my eyesight IS 20/20, but my eyes are just dry so the vision is not sharp. It just excuse after excuse with them. My treatment was very poor from start to finish at the Shaftesbury Avenue branch, especially AFTER they had received my money. I had over 5 appointments cancelled at short notice, within the space of 2 - 3 months. There are only 1 or 2 friendly ophthalmologists there, so i transferred to Harley Street instead. The receptionist are much friendly, but the treatment itself is just as poor. I complained to head office about the treatment and what I was not happy with. What did they do? They just sent me photocopies of my consent forms, even for questions I was not asking about! I will be taking all of this further, but if you are looking to get laser eye surgery I would look elsewhere Optimax, London Vision Clinic etc
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Optical Express - Harley Street map

Directions to Optical Express - Harley Street with public transportation

Holles Street 260 meters
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New Cavendish Street 270 meters
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Oxford Circus Station John Lewis 350 meters
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