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Reviews, get directions and contact details for One Twenty One Two

One Twenty One Two
"One Twenty One Two Restaurant in Whitehall, London, provides exquisite fine dining along with an impressive selection of wine, and flawless service. The restaurant name is inspired by the building’s former neighbour, Scotland Yard, and is derived from the world-famous phone number: Whitehall 1212.Dishes on our menus are seasonally inspired and use only the finest fresh artisanal ingredients. Your experience is perfected by the flawless service of our wait staff, exemplary wine lists and elegant décor."
Address: 2 Whitehall Court , London SW1A 2EJ, XGL, GB
Phone: 020 7451 9333
State: XGL
City: London
Zip Code: SW1A 2EJ

opening times

Monday: 06:30-10:00
Monday: 12:00-14:30
Monday: 17:30-21:30
Tuesday: 06:30-10:00
Tuesday: 12:00-14:30
Tuesday: 17:30-21:30
Wednesday: 06:30-10:00


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Reviews
Booked for afternoon tea. Excellent experience, staff are very friendly. Slow service for first 10 mins of arrival from reception to afternoon tea arrival, after that was good. Excellent atmosphere as many people arrived for afternoon tea. Disappointed with the request with certain sandwich, as staff basically said no. As emailed before hand requesting only a certain sandwich. Dress code is casual.
Excellent meal, gravalax starter, turkey roast dinner, and Christmas pudding with ice cream, all presented impeccably. Service provided by Lamgie , who was attentive and a perfect waitress, made the experience very pleasant, a credit to the restaurant.Food: 5/5
We had the pleasure of dining at One Twenty Two, a nice restaurant located in a four-star hotel with a relaxing ambiance. The atmosphere is refined and elegant, perfect for a quiet meal or special occasion. Unfortunately, our experience with the service and cuisine left much to be desired, far from flawless service. Despite the restaurant being nearly empty—with only three or four tables occupied and plenty of waitstaff—we had to wait an excessive 45 to 60 minutes between courses. Given the low number of diners, this was particularly frustrating. To make matters worse, basic errors were made, which one would not expect at a restaurant of this caliber. For instance, we were served soup without spoons, and napkins were missing entirely. These simple mistakes reflect a level of disorganization that was both surprising and disappointing. The meal, which consisted of three courses, ended up taking a staggering 3.5 hours. Waiting this long for service in an upscale establishment reflects poorly on the management and coordination of both the kitchen and the front-of-house staff. It’s simply unacceptable for such delays to occur when the restaurant is not even at half capacity. It left us feeling as though there was a total lack of communication and efficiency between the team members. To add to our frustration, during our final 45-minute wait for dessert, a waiter had the audacity to ask if we were "ready." It was clear to us by then that the service was not only slow but also lacking in attention to detail and guest care. As for the cuisine, while it was adequate, there was nothing remarkable about it. The dishes lacked complexity, flavor, and proper seasoning. For a place aspiring to deliver a high-end dining experience, the food fell flat and was missing that extra touch of creativity and finesse. I would not award any culinary accolades based on what we experienced. In summary, One Twenty Two has potential thanks to its pleasant ambiance, but there are significant areas for improvement in both the service and the kitchen. Waiting as long as we did, with so few people in the restaurant, is completely unacceptable. It was an underwhelming experience that does not align with the expectations of a fine dining restaurant in a four-star hotel.
Was looking forward to our date night but it didn't meet our hopes and expectations. We got given a voucher for a three course meal with a bottle of sparkling wine for Christmas. When we arrived we were guided to our table, at first the impression was rather good but when the Waiter came around not with a greeting but immediately with the bottle of sparkling wine. When asked if they had any alcohol free options we were given the choice of alcohol free beer or orange juice or coke which was disappointing. We also had to call the waiter for some water which is normally the first thing that a guest is offered at any restaurant. Another thing that was disappointing was the charge on some of the options was which not disclosed on the voucher or told by the host. The price is not a problem but the fact that the menu was limited to a few options to enjoy. The room itself was rather pleasant to look at but there was nothing that appealed to the eye. Food was alright at best, it was rather disappointing considering that we have used vouchers at other places and received a much better meal and service compared to this place. Another point to mention was that the napkin that was used for our bottle was already previously used. Rather unpleasant since that's not what we were expecting. Something else was that they didn't ask at any point if we had allergies or any dietary requirements. They had 3 opportunities to do this and not a single chance did they. Luckily we don't but it's much appreciated when extra steps are taken to ensure that guest have a pleasing experience. The three opportunities were on the phone when I made a query and then booked, at the arrival by the host and lastly the waiter who didn't really explain the menu of what we would be enjoying.
Booking no problem, but as it's busy you can't just turn up. For food we had the festive menu, of which all dishes looked good. Of what we had, every bit was eaten. The service from Lamgie was perfect, always ensuring we were happy but without over doing it. We would go again without doubt Dietary restrictions: The staff checked beforehand about allergies.
Came with my family for a celebration, food was just ok. The service was mediocre, only saw the staff when they brought the food, but end up with a large amount for service charge. They brought out a slice of cake for the celebration which we hadn’t asked about and found a charge of £9 for itFood: 4/5
We were given a three meal course there. Seems like a lot of people do. Menu choice was quite poor. Fancy names on the menu for basic and average dishes that you can have in a decent pub. Service was slow also.Food: 3/5
I recently dined at ‘One Twenty One Two’ and had a fantastic experience! The ambiance was inviting and cozy, making it the perfect spot for a relaxed meal. The staff were incredibly friendly and attentive, ensuring we had everything we needed. Overall, I would definitely recommend ‘ One Twenty One Two’ to anyone looking for a great dining experience!
The staff make the experience in this restaurant they are all just lovely .Food: 4/5
I liked this place , the service was excellent and they have really lovely garden where you can enjoy the weather. I loved the dessert choices !Food: 3/5
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