One Stop Doctors

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Address: one medical house, Boundary Way, Hemel Hempstead HP2 7YU, UK

Phone: 01442 331900

Website

State: Hertfordshire

City: Hemel Hempstead

Zip Code: HP2 7YU

opening times

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: 10:00 AM – 2:00 PM

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Reviews

I was referred to this ultra modern private hospital in Hemel Hempstead by the NHS for a scan. The interiors were immaculate and spacious with wall art and object d’art. My appt was bought forward and I was looked after by attentive staff at reception and in the clinic. I would really have appreciated a coffee or tea which was not forthcoming, but this is a minor criticism. There was an inner square garden with a modern art statue that added an air of tranquility.

There is no way anyone should be waiting 40 mins outside the room to be seen. This was a longer wait than NHS GP. I was even early to make sure i didnt delay anyone else. For a £250 10 min appointment, they can surely do better. Also no apology or explanation for this delay.

At the end of July 2023 I had a total hip replacement.  I was lucky that my partner has BUPA so went privately to have this done in London with a great Dr called Pramod Achan at One Welbeck. I would recommend Mr Achan to anyone who is having to have their total hip replacement at a lot younger age than most poeple. I was 43 when I had mine and needed a good physio to look after my rehab afterwards.  Daniel Apostol at OSD Hemel Hempstead had previously had a similar patient to my situation and was a great source of advice, encouragement  and guidance.  He helped me to build the muscle mass and confidence to return to cycling, weight training and even running.  If anyone needs a physio who has treated patients who have had a Total Hip Replacement at a younger age Daniel is your guy.  Thanks again for all your help Daniel, I couldn't have done it without you.

Today I met with Dr James Evans, he was so reassuring and immediately put my mind at ease. He is not one just to think about making money and is a lovely person. I found him to be professional as well as kind, he genuinely wants to help people. I am happy with the steps he has suggested taking to move forward with managing my condition.nThank you Dr Evans :-

Visited 25/10 for a CT angiogram.nnExtremely variable skill and care levels among staff here.nnOne staffer incorrectly inserted a cannula and proceeded to inject fluids despite the patient's protests. Once mistake realised, no acknowledgement of pain or apology.nVery large and painful bruise persists updated! 10 days later. Added a picture but Google didn't like it, so removed.nnI'm sure the NHS paid a lot for this referral, expected better.nnUpdate 03/11 - contacted OSD as requested in the response, told my request was being referred to patient feedback, then nothing after 5 working days.nUpdate 07/11 - contact received today from the head of imaging who listened to our concerns and offered apologies.

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Reviews, get directions and contact details for One Stop Doctors

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