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Reviews, get directions and contact details for Old Stone Veterinary Clinic

Old Stone Veterinary Clinic

About

We are a long established mixed animal practice situated outside Ballymena. We pride ourselves in treating your pets as if they were our own. We offer a wide range of services for both small and large animals. We offer a 24 hour emergency service.

Story

Consultation by appointment only.

Address: 3 Springmount Rd, Ballymena BT44 9RF, UK
Phone: 028 2568 5486
ku.oc.liamtoh@stevenotsdlo
State: Ballymena
City: Ballymena
Zip Code: BT44 9RF

opening times

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed


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Reviews
The staff are helpful and the vets terrific I have had 20 odd years going to this vets .
For at least 12 years I have used OLD STONE VETERINARY . The customer service is always polite and approachable ,I've never had to wait long for appointments ,sadly for us during lockdown we had to say goodbye to our wee Boo ,the whole process was very traumatic, she survived two massive surgeries carried out at Clough and various checks and maintenance.The staff always treated her with respect and kindness ,we choose to have her cremated ,and though the process has been affected by covid 19 restrictions ,the care was still at a professional level. I would highly recommend this practice both for care and affordability. I have remained here for our third pet PEBBLES the Boston Terrier . Thankyou for your empathy shown at a very traumatic time .
Had an appointment for my dog, got to the clinic, was told an emergency had come in, which I totally understand takes priority.. Told to come back few hours later which I did, to be told I was now In out of hours and had to pay £90 fee before anyone even looked at my dog from memory approx this amount ... What!!?? , never been back. Also separate incident before this , my German Shepherd had terminal cancer, we had an awful night with him, phoned emergency number, no answer, eventually someone rang back, by this time he settled a bit.. It was time now tho to say goodbye to him, he had had a few nights like this. Made the decision to take him to be put to sleep, young Scottish vet came outside to us covid restrictions hadn't the notes on our dog do didn't know he had terminal cancer, added to our stress and anxiety to explain it all over again....
Very knowledgable staff took great care of my cat. Decent pricing. Would recommend 100%
The staff at Old Stone are great. Many thanks to Lucy and her team for all your help.
Very good vet for small animals
Fantastic and caring staff. I use this practice for all of my animals ranging from poultry to dogs. As an example; I was looking after my friends dog when she hurt herself when out on a walk. I called and they made space to see her straight away. She was taken in, sedated and got her stitches immediately upon arrival. I collected her again within 90 minutes of her being seen. Very reasonably priced for excellent care.
Very caring staff and even the receptionist staff are very knowledgeable in vetinary issues. Always so helpful. I wouldn't take my dog anywhere else.
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