Nuffield Health Fitness & Wellbeing Gym

Reviews, get directions and contact details for Nuffield Health Fitness & Wellbeing Gym

Address: The Arena Club, Stockley Park East, Hayes, Uxbridge UB11 1AA, UK

Phone: 020 8587 3700

Website

State: Greater London

City: Uxbridge

Zip Code: UB11 1AA

opening times

Monday: 6:30 AM – 10:00 PM
Tuesday: 6:30 AM – 10:00 PM
Wednesday: 6:30 AM – 10:00 PM
Thursday: 6:30 AM – 10:00 PM
Friday: 6:30 AM – 10:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 8:00 AM – 6:00 PM

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Reviews

Standard has dropped since Nuffield took over from Virgin Active in terms of hygiene especially, the changing rooms, showers pool area can do with regular maintenance and clean, occasionally there’s been no hot water in the showers, pool area has a pungent smell.

The gym area is awfully crowded at peak times and can take a while to use the equipment you need. 

Car parking is especially annoying as it near impossible to find a spot at peak times. Now I have received a fine for parking for £100 even though I have a permit and parked in what is Nuffield allocated parking space, absolute joke.

Not worth the price I pay for a peak membership,

 7 years ago (06-04-2018)

Rude reception staff !! 

Lack of customer service,  training in basic customer service needed urgently. Continuously receiving texts about problems with the gym (one every other week).

Extremely eager to get you to signed up as a member then don’t care afterwards.

Positive > nice open gym with great equipment. Shame about the above!

 7 years ago (21-03-2018)

Came here with friend reception  unprofessional & had no clear knowledge of prices. Staff weren't interested in showing me and my friend around, a lot of work idle talk - won't be coming back. Changing rooms were dirty and a puddle of water by sinks. Asked about car parking and no one had a clue. Unprofessional attitude. Didn't seem interested in me as a customer. Travelled from far, so not worth return

 7 years ago (12-04-2018)

DISAPPOINTED with staff. 1 young girl was extremely rude on phone & in person seems to have young childish attitude when I needed assistance with my eldery mother , also werent shown around to swimming poo l for my two boys who wanted to go in . one of the PTs were too interested in chatting and on tele phone ,does not seem like a gym!!will not come back. customer service trivlent was poor to say the least.

 7 years ago (09-04-2018)

Decent place to train. Most probably the best place to train the area. Heating seems to always be broken but other than that would suggest this is the best gym in a 3 mile radius.

 7 years ago (15-02-2018)

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Nuffield Health Fitness & Wellbeing Gym

Reviews, get directions and contact details for Nuffield Health Fitness & Wellbeing Gym

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