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  1. Merthyr Tydfil
  2. Blaina Department Store
  3. Merthyr Tydfil Department Store
  4. Merthyr Tydfil Liquor Store

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Address: 12 Retail Park Swansea Road, Merthyr Tydfil CF48 1HY, UK
Phone: 0333 005 5882
State: Merthyr Tydfil
City: Merthyr Tydfil
Zip Code: CF48 1HY

opening times

Monday: 9:00 AM – 8:30 PM
Tuesday: 9:00 AM – 8:30 PM
Wednesday: 9:00 AM – 8:30 PM
Thursday: 9:00 AM – 8:30 PM
Friday: 9:00 AM – 8:30 PM
Saturday: 9:00 AM – 7:30 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews
Would like to thank Beth and Bethan in the children's department 7/12/26 who went over and above to help my son and his wife locate a missing item bought in the store, even down to watching cctv and letting them know what bag the item was in when they left the store. They couldn't have been more helpful and friendly, a credit to the company. btw the item was found.
We are so quick to comment on bad service so I'd like to tip the balance a little by commending the wonderful young Ben who served me on Wednesday of this week in the children's department of the MerthyrTydfil store. He was so polite it actually stopped me in my tracks!!! What an absolute gentleman. He was so helpful, and not just to me as i witnessed his interaction with 2 other customers too. He insisted on going to get me a basket when he could see my hands were full. Then, when i couldn't find girls pj's, he actually phoned his manager to enquire for me, only to be told they had taken them off the shop floor to make way for swimwear. While I was at the check out, he suggested I may get what i couldn't find, on line. Also, his chat while I was paying for my goods, was cheerful, polite, and more importantly, not rehearsed.nI was that impressed that, on the way out, I asked another member of staff if I could speak to the manager so I could voice my praise for Ben.nThe experience stayed with me all day. We should all be more BEN.
Nice shop, helpful and happy staff and quality clothes.nAlso No quibles over returned items.
I ordered a ceiling light and lamp for my new house, our items were delivered very quickly to the store. When picking up my parcel, Danny helped me carry my 2 parcels to my car. I found the customer service to be excellent and nothing was too much trouble for Danny.
In November I looked at a lamp in the Merthyr Tydfil store but they only had 1 and I needed 2. So I paid £76 to order them for an in store collection and found out today that their courier 'lost' the items between the warehouse and the store.nnThey are now out of stock and I can't get any refund until I visit the store. Its a 30 mile trip and apparently shut anyway.nnDo Next not have any computer tracking on the items their customers have paid for? Why don't they charge for the goods when they actually provide them instead of keeping my money for months and providing me with nothing? Why did I need to chase them up rather than be contacted. Why can't they do a refund by phone at the moment? I'm totally unimpressed with Next and will never order anything in store again.nnUpdate: the day after posting this review I received a text saying that the order was ready for collection! The collection process was excellent as I just received the items via a counter in the shop doorway and didn't enter the store. No complaints about the lamps just took ages to get and unnecessary hassle with the process.
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