New Kwun Sing

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Address: 15 Berrylands Rd, Surbiton KT5 8QX, UK

Phone: 020 8390 7799

Website

State: Greater London

City: Surbiton

Zip Code: KT5 8QX

opening times

Monday: 12:00 – 11:00 PM
Tuesday: 12:00 – 11:00 PM
Wednesday: Closed
Thursday: 12:00 – 11:00 PM
Friday: 12:00 – 11:00 PM
Saturday: 12:00 – 11:00 PM
Sunday: 5:00 – 11:00 PM

Update Info

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Reviews

Worst service I've had from a take away.

Firstly, after them advising they would be 30 minutes late. They were an additional 30 minutes totalling in 2 hours waiting. I called to check the progress (user busy appeared, surely customers giving them such great compliments), a first man answered telling me it had already been delivered, then asked his colleague where it was whilst I was "holding". He rudely and continually spoke over me saying that they are busy repeatedly. 
The food arrived after 2+ hours and it was dismal.
Would not recommend, at all.

 7 years ago (01-12-2017)

Great food, I collected my takeaway as it's near me and got money off the food bill which was a bonus! :)

 7 years ago (05-02-2018)

Great food, and friendly service. Large portions with great value. Delivery driver was friendly and food was still really warm when I got it and I can not forget to mention how tasty the food was.

 7 years ago (25-09-2017)

They were extremely rude on the phone, I waited over an hour for the food and when I rang them they blamed it on me! Said they came to the door but they hadn’t , very rude and will never ring them again!

 7 years ago (04-11-2017)

Absolute crooks. Don't order from here. Their listing on the Android JustEat app doesn't specify a minimum order for free delivery. It just says "free delivery". However I was charged £3 extra when billed. I spoke with the manager over the phone who was very rude. When the delivery arrived on showed the app to the driver who agreed it was dishonest not to highlight the charges of the app. All other restaurants do clearly state their minimum free delivery amounts but this place refuses to accept that it is wrong not to disclose. JustEat was very good in dealing with my complaint but the restaurant owner himself said he didn't care about unhappy customers. He told me to write a bad review, so here it is. Avoid.

 8 years ago (16-12-2016)

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Reviews, get directions and contact details for New Kwun Sing

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