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New Dragon House

  1. Plymouth
  2. Plymouth Meal Takeaway

Reviews, get directions and contact details for New Dragon House

New Dragon House
Address: 40 Welbeck Ave, Plymouth PL4 6BG, UK
Phone: 01752 667165
State: Plymouth
City: Plymouth
Zip Code: PL4 6BG

opening times

Monday: 5:30 – 11:30 PM
Tuesday: 5:30 – 11:30 PM
Wednesday: 5:30 – 11:30 PM
Thursday: 5:30 – 11:30 PM
Friday: 5:30 PM – 12:00 AM
Saturday: 5:00 PM – 12:00 AM
Sunday: 5:30 – 11:30 PM

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Reviews
This place was amazing, they have since closed their glen st. Ave. Branch but still employ someone to answer the phone? Must be a tax based reason! They have taken a staple from their community in persuit of profit. NO I will go to 'master chef' YOU have sold out, and in doing so, taken a piece of our community spirit with you.
Ordered from Just Eat, estimated delivery was an hour, waited for an hour and called the restaurant they said their estimated time is 2 hours as they are busy, we waited another 2 hours and still nothing. Called the restaurant they said that they cant get hold of the delivery driver and there is nothing more they can do. I then called again in half an hour and they said that the driver will be 25 minutes. Waited for nearly 3 hours and still nothing. Absolutely disgusting, I will not be ordering from here again.
Can’t fault the food always been lovely and a firm favourite but the delivery lets it down 3 and a half hrs since placing our order the food arrived. Was 2 and half hours over the estimated delivery time. Disappointed once again as the last delivery before that they messed the order up. Shame as this has been our best Chinese we had found so far.
The king prawn chow mein was delicious and filling after a long day of walking in Cornwall with my family. Very helpful staff. Will recommendFood: 5/5
Wasn't sure why the reviews were so bad. The staff were very friendly especially the girl at the front serving over the phone sorry didn't catch your name. Food was really amazing. Been to a few Chinese takeaways in Plymouth and this one is the best for me. Always tastes so fresh and the egg fried rice is bomb. Also has the best chips and sweet and sour chicken. Thanks
Terrible service. Waited an hour and 45 mins for delivery which I kept being told was on the way. When it finally did arrive it was cold. I never usually complain but the way they dealt with the complaint was rubbish. Very rude.Service: 1/5
Very disappointed with our take away tonight ordered for a birthday part of it was missing waiting for another hour for missing food to be delivered all of our food was cold and lady was very rude when I called up yes they put 15% onto to have off next time but offered no refund so wasted £50 on a horrible meal I will not be ordering from them again
Great food, everything I've had so far has been delicious. Menu is quite various so should count for any desires. Ordering is simple. Delivery usually arrive within 30 mins but can take longer if busy, worth the wait nonetheless.Food: 5/5
Waiting 2hrs for delivery and still waiting... not good . Food turned up cold and incomplete no barbecue sauce. Got told sorry you want us to drop it over .After 2hrs late will not refund only barbecue sauce ..absolute shambles. Good cook spoilt by very bad service worst I've ever dealt with.Food: 4/5
The shop called to let us know our order for collection was ready, my 11 year old answered the phone and the receptionist was shouting and swearing. When my partner arrived he asked to speak to management and they didn't come out. Woman on the desk found it all very entertaining. We recorded the whole thing, really bad customer service, didn't even offer any money off the order as a goodwill gesture. Absolutely appalling considering we are regular customers. Vile place.
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