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mydentist, Newland Avenue, Hull

  1. Hull
  2. East Riding Of Yorkshire Dentist

Reviews, get directions and contact details for mydentist, Newland Avenue, Hull

Address: 239-243 Newland Ave, England, Hull HU5 2EJ, UK
Phone: 01482 337070
State: Kingston upon Hull
City: Hull
Zip Code: HU5 2EJ

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 8:30 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews
My little one was not well I had to stay in Leeds hospital with him around 8 months. I had an appointment with them during that 8 months and I called from Leeds to cancel it. But they still classed my appointment as a missed appointment and took my name off from the dentist. Very poor communication with receptionist, Even after calling and cancelling the appointment 24 hour earlier they didn’t update it. When I called them for a appointment the telephonist was extremely rude. When I explained my circumstances her reaction was she isn’t bothered.
After the hospital lost my denture after surgery, I rang you to make an appointment with RACHEL to get a replacement denture. I was given the 8th Dec to come in and have an assessment. Rachel was so kind knowing that I had only been out of hospital a short time. After the check up Rachel did all the impressions ect and today 22nd Dec I went to pick up my new denture. They are brilliant. Thank you Rachel for been so gentle. I hardly knew that you had done 2 fillings and cleaned my own teeth as well. I have always been nervous at dentists but you made me feel so relaxed. May I wish you, your family and the staff at the Newland practice a very Merry Christmas and a wonderful New Year. Karan
-5 stars The worst dentist surgery in Hull, My Dentist on Newland Avenue, strikes again... Poor Dylan has got a rotten/infected tooth, so I rang My Dentist first thing this morning, only to be told that he’s no longer a registered patient. They said that he’d never actually attended an appointment there not true and that he hadn’t turned up for two appointments in 2018 and 2019 also not true, he’s always attended every appointment he’s ever had, apart from ones they have cancelled due to Covid. When I asked the receptionist if the practice manager could please give me a ring back, she rudely replied that that wouldn’t be possible and I’d have to send her an email. This is the second time this has happened, so I’m now spending hours on the phone to 101 trying to get an emergency appointment for a five year old who is in pain and can’t eat on one side of his mouth. It was bad enough when they did it to me and I ended up with a massively infected tooth socket and in pain for weeks on end while I tried to get an emergency dentist. Now they’re doing the same thing to children.
This practice is a joke not dentist. They don't care patients totally. And ladies from reception desk are extremely lazy and useless even when you need urgent visit. Never go there. Pick up other practice.
I went private, Petros did my check up, I cried and he was so reassuring He also did my scale and polish, I was so nervous and he made me feel at ease, he stopped when I needed him too and he went at my pace and explained everything he was doing
Had to have a lot of dental work done these past few months. Everyone from reception upwards are so polite, friendly and helpful. Had to pay private prices which are surprisingly very affordable. Supreet is an amazing dentist, a total credit to the practice. Would highly recommend these guys.
Courteous,Professional and friendly. Everything was Straightforward and didn't take long for treatment to be completed. I would like to thank the receptionist team especially Emma and Samantha for making me feel at ease, as soon as I walked through the door they made me feel welcome and Rachael Getgood the Dentist was amazing at keeping me informed all the way through the procedure and her nurse Chloe did a fabulous job reassuring me! I highly recommend and thankyou to all the team involved.
Really bad experience, was taken on emergency after 48hrs when i said tooth needs extraction asap. The dentist was rude, did get like 6 8 anesthetic injections and literally my face was stiff and tooth still in pain. She gave up saying she will refer me to the hospital. The pain after 4 hrs was that massive so i ended up crying. Did go to the next dentist that was highly rated. 3 injections and didn't feel when they pulled the tooth out. Do not recommend!
My two young children had their first appointment in just over a year last Saturday due to the closures and measures put in place from Covid. I was anxious about bringing them but was completely reassured. I received a telephone call the day prior to confirm the arrival process and what to expect when arriving at the practice we where also asked about our current health and a quick screening/covid questionnaire was completed the receptionist Sam was lovely and put me completely at ease. When arriving at the appointment I was greeted at the doors of the practice, myself and two children where all temperature checked and asked to sanitise our hands the practice was immaculate and all social distancing markings/measures where in place. All Staff wore P. P. E ie Face Masks etc. I know it's not the easiest of times right now but Charlie and her Nurse Hannah where amazing as usual with the children, the visit was quick, smooth and we felt completely safe! Thank you to the Mydentist team Newland Avenue!
Terrible practice, been in pain for over a week rang everyday to be told no appointments available, ring back again tomorrow same again. 111 said they have a duty of care to follow and can't leave you in pain so I told them this and they ended the call. Will never use this practice again
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