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Murrays Pharmacy

  1. West Midlands
  2. West Midlands Pharmacy

Reviews, get directions and contact details for Murrays Pharmacy

Murrays Pharmacy
"Murrays Pharmacy is a leading award winning community pharmacy group and healthcare provider with pharmacies across the UK, mainly in community and health centre locations. We employ over 230 staff across 25 pharmacy locations, including specialist mobility aid centres.Our Pharmacies are committed to healthcare and our vision is to be a great pharmacy brand. Our customers are our main focus and we endeavour to provide them with exceptional friendly services in the pharmacy sector. Accessibly located within the heart of communities, our local pharmacies are right on the doorstep and strive to be the first choice for customer needs.A key partner of the NHS, we also work closely with local healthcare providers."
Address: Sedgley Rd, Tipton, West Midlands DY4 8LY, UK
Phone: 0121 520 3712
State: West Midlands
City: West Midlands
Zip Code: DY4 8LY

opening times

Monday: 9:00 AM – 6:30 PM
Tuesday: 9:00 AM – 6:30 PM
Wednesday: 9:00 AM – 6:30 PM
Thursday: 9:00 AM – 6:30 PM
Friday: 9:00 AM – 6:30 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews
I've been coming here for prescriptions for a couple of years now despite not being at Lion Health and not once have a problem. Every member of staff has always been helpful and courteous. The pharmacist has been especially a fantastic help today when I went to get a second opinion after Boots' pharmacist said he "wasn't sure" what the problem could be.
Some of the staff are rude . There is no notifications of when medications are ready, this leaves no option but to call. I have quite a few meds , some prescribed monthly some weekly and one medication I have only 4 tablets so I can be checking on the status of these quite a lot. You’re told not to put in too early yet I can be left days chasing it up . I don’t expect to be told my call is time consuming for them . That’s the job .
Poor service really. Was unable to purchase any OTC Nytol. And was asked to see a doctor. After some recent insomnia. its over the counter and for sale at the pharmacy i thought i was going to be able to to purchase something to help me sleep.
I have always found this pharmacy a pleasure to deal with, I think when people leave bad reviews it says more about them than the pharmacy
Absolutely disgusting behaviour towards me, my friend and my mother. They are absolutely tyrannical and it disgusts me to no end. They abuse the very little power they have. I went in to get a prescription for my grandfather which was a trachea swab so basically an over sized cotton swab there was no medication in the bag yet they refused to hand it over and said that they would mail it to my grandfather the next day. My grandfather needs those swabs to clean his trachea, he has no more left, if the phlegm and etc was to build up he could choke. I made a phone call to my mother to come and collect the non-medicated prescription, meanwhile they were muttering about how we were being "so rude" and "a waste of time". When my mother came to collect the prescription, the two pharmacists were rude, obnoxious and extremely machiavellian. I am beyond disgusted with their behaviour and believe that they should not have jobs working with the general public if they believe it is okay to treat people the way they treated us. I cannot believe that someone would treat another human being so horribly; it is truly revolting.
Had an awful experience at Llyods wollescote oakfield road. Was waiting days and days for urgent scripts. Came to murrays and all sorted within ten mins. I like how they will advise you aswell rather than just chucking the script at you and you feeling unsure. They answer their phone and remain polite even while busy! Can see why they are rated nearly 5 stars by public and my old chemist only 2 stars by public. Fab service.
Turned up to fetch medication after being called by the attached doctors. Not sure why my normal pharmacy can't get it but that's not important. Checked hours, open till 6.30pm fantastic. Turned up, CLOSED FOR LUNCH. Absolutely great!
My mother has her tablets delivered by this pharmacy to her door as she is elderly. Monday she noticed her tablets started for the Wednesday. She telephoned them about their mistake and they promised to correct the mistake and give her the 2 days worth of tablets when they delivered her tablets today which is Friday. Anyway it’s now Friday and my mother has telephoned Murray’s pharmacy to ask where her tablets are and the extra ones they owe her, only to speak to a different pharmacist who knows nothing about the missing tablets and there’s no note on my mother’s file. But what about the tablets they were supposed to deliver for my mother today for the following 2 weeks. They have now said they will deliver the medication and the 2 days worth of mislaid tablets on Monday. What a performance by Murray’s come on get your act together you’re supposed to be a professional organisation and this medication keeps my mother alive. In my opinion you are totally unprofessional and uncaring. Episode 2 The tablets were delivered when my mother was not at home and the medication was left with a neighbour who didn’t have to sign for them. Is this your usual practice Murray’s? Episode3 Friday 6th December 2019 2 more errors and moms missing 2 items from the medication delivery and they’re not delivering these till Thursday 12th. Useless company
Great service.
Always helpful, friendly and efficient staff.
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