Metro Bank

Reviews, get directions and contact details for Metro Bank

Address: Chiswick House, Unit 1, Festival Place, Basingstoke RG21 7LD, UK

Phone: 020 3402 7960

Website

State: Hampshire

City: Basingstoke

Zip Code: RG21 7LD

opening times

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

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Reviews

Went in on a Friday evening at 6:30 to see about opening an account as it had been recommended to us. Two customers in the place (including us) and 5 staff.  Were told it would be an hour and half wait until we could be seen. There is no point in being open until 8 if your customers won't be seen until after closing time.  Customer lost.

 7 years ago (08-09-2017)

Phoned up to try to sort out some problem with my account and after a while the lady I spoke to put the phone down on me ! 
Not a very good start to a new bank !

 7 years ago (09-02-2018)

The worst it could possibly be. I have never used the cash machine previously.  The machine accepted my card told me to take my cash but did not dispense it.  I went straight into the bank to be told that sometimes that happens and there was nothing they could do until Tuesday 2nd May. The Manager relayed this to an assistant whilst I was standing in the bank.  I am a pensioner £20 is a lot to me. My advice beware using this banks cash machines.

 8 years ago (29-04-2017)

minutes and counting I’ve been made to wait to see a member of staff. The people are nice but they are chronically short staffed

years ago (08-11-2017)

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Reviews, get directions and contact details for Metro Bank

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