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Halifax

  1. Basingstoke
  2. Basingstoke Bank

Reviews, get directions and contact details for Halifax

Halifax
Address: 39-45 Wote St, Basingstoke RG21 7NH, UK
Phone: 01256 720125
State: Hampshire
City: Basingstoke
Zip Code: RG21 7NH

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed

Update Info

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Reviews
Even at busy times there is only one cashier. You feel stressed as a queue builds up behind you if you need to do a long transaction. It is poorly designed and quiet so there is no privacy when you are talking to the cashier. They closed the other branch in Basingstoke and still don't have enough cashiers - it seems like Halifax is not investing in branches any more. Have switched banks to Nationwide which normally has 3+ cashiers available.
7 years ago (01-05-2018)
Very helpful staff and very inviting. The only thing preventing a 5th star is the fact that in order to sit and speak to someone you often need to book an appointment. Gone is the ability to just pop in and see someone there and then
7 years ago (30-11-2017)
So friendly, the staff are very helpful and polite. They have a broad knowledge of all of their products. Would definitely recommend
7 years ago (09-12-2017)
Ask to speak to a a manager and see what happens... 27 years I banked with the Halifax and when I went in on Saturday it was staffed by 'children'... Do I want to discuss my banking details with someone wearing his first pair of trousers, no... Do I want a private room to discuss my personal banking details, with a door that I can close to get some privacy... Yes... I was 15 years old when I opened my Halifax account... and 27 years later I will be closing my banking accounts down because the Halifax chose to treat me like a number, like I didn't matter and without the dignity anyone deserves. They say you are more likely to experience divorce than change banks... but this was an easy decision. Shockingly bad service that doesn't deserve my custom.
7 years ago (09-10-2017)
Waited half an hour to see an adviser only to have to book an appointment a week down the line. Lots of staff on, but most acting as no more than receptionists and not actually able to do anything banking related. Also, halifax don't seem to allow you to withdraw money in change (parking money, £20 worth) without a pre-booked appointment.
7 years ago (18-11-2017)
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