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Lloyds Bank Plc

  1. Basingstoke
  2. Basingstoke Bank

Reviews, get directions and contact details for Lloyds Bank Plc

"Lloyds Bank is proud to serve the people, businesses and communities of Britain. Lloyds Bank is one of the UK’s leading retail and commercial banks, with high-street branches, award-winning online, mobile and telephone banking services.To find out what accessibility services are available in your local branch, search for it in our branch finder."
Address: General Hospital, Basingstoke RG24 9NA, UK
Phone: 0845 300 0000
State: Hampshire
City: Basingstoke
Zip Code: RG24 9NA

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Reviews
I always get great service from the counter staff when I go into the branch.
Came in this morning with my mum and sister and was greeted at the door by a staff member, a tallish woman with short blonde hair, who was extremely rude. My mum greeted her with “Good Morning” in which she blanked us and rudely said “Can I Help?”. She used no manners what so ever. Bossed us around like we were cattle. Remarks such as “move out the way”. Horrid customer service.
Excellent service, friendly and patient staff. When I needed to discuss my mortgage they arranged the video call for me in an office and then gave me the privacy required.
I went to this bank more then five times for opening my grandfather’s joint account they asked me to provide few documents and i provide all the documents today and went to bank, one lady said that Im not allowed to sit I need to stand almost one hour inside her office and her reason was COVID-19 and still I’m not able to open that account. she is about between 30 to 40years old and she was so rude and behave like we are nobody. Very bad customer service
Staff is nice but doesn't know much. Cost and timing of processing of a cheques. There is usually just one to two members of staff and no tickets to get a place in a queue
I'm astounded that a business can't be contacted through telephone. Makes me wonder if the staff purposely unplugged the phone?....
Great service had to queue but moved quickly
Very helpful staff, warm and friendly and remember me.
The staff have always been helpful here.
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