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Metro Bank

  1. Bexleyheath
  2. Bexley Bank

Reviews, get directions and contact details for Metro Bank

Metro Bank
Address: 66-68b, The Broadway Shopping Centre, Bexleyheath DA6 7JN, UK
Phone: 020 3402 8920
State: Greater London
City: Bexleyheath
Zip Code: DA6 7JN

opening times

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews
I have a business account with Metro , I came on Monday, their staff said with for 2 hours. But she called after 4 hours and said that sorry come another day . I waited my 4 hours in the waiting in sitting areas but end of the day s Said sorry come another day. Because business manager does not want to see Due to his business schedule. Very bad miss management. They said come morning time.... Again next day I come in the morning time the person named Mr Ali said the same story . Even he doesn't know how to resolve the issue. He said he is a manager but he does not know when his staff turned up . He does not have any knowledge how to deals . Then I ask to Mr Gurdev he is also very very rood . The whole sinerio. They need to give them proper training and teach them time management I am very very disappointed
Horrible place staff when opening account promises and assure quoted service are available. After opening account attitude change to no nothing possible and everything is struggle
I'm not sure if metro are losing that personal touch that made them stand out from the rest of the High St banks but I left the Bexleyheath branch today taking my buisness to Starling online and am very very tempted to move my Business account to online banking also. Customer Service was shocking and if I've got to do all my banking issues online then don't see why I'm paying for the privilege of having a buisness account with Metro . Shame. I was so proud to call Metro my bank, friendly staff, customer service was unbelievably good and now - nothing. They don't even have water and biscuits out for the dogs anymore. Not a necessity but nice touch all the same. Really disappointed with being in branch today.
I love Bexleyheath METRO SO FRIENDLY AND SO PERSONAL TO YOU. GREAT SERVICE.
Terrible service. They said they are busy and took my no down to call me but nothing. I came back and there were at least 6 staff sitting and talking but no one to help. Sitting here waiting for help.
What an amazing Bank...every branch...superb human customer service... I have been helped and guided by lovely people every single time, in visits or on the call centre, and when when abroad.! I love that they do not tolerate any fraudulent or scamming types and simply close them or reject them. I give them 5 stars and vote them the very best I ever banked with. Go Metro.!
I am convinced Metro Bank fraud prevention team are the worst. Completely useless and dangerous. I had used this bank for about 9 years. One day, I transferred my savings to a joint account. Couple days later Metro Bank quietly blocked all my money. I could not buy food or pay bills. They demanded an invoice for the transaction transfer from a savings account in my name to a joint account in my name, despite bank history clearly showing past transactions to that savings account from Metro Bank. It took Metro Bank 28 days to check their own transaction history and confirm a transaction I made from my savings account was not fraud. They offered no apology or explanation for leaving me literally without any money for a month because I dared to ... use my bank account as intended, by transferring to and from my own savings account.
Went in cashier didn’t careless asked for different notes and coins was told didn’t have it end off sorry is this a bank or a tukshop I wouldn’t even give them 1 star
Came to pay off my loan with them. Paid them the money and was told to check back with them in 15 mins for them to ensure the loan is paid off. This was at 10am today. I've come back at 10.15 and it is now 11.10 and still waiting inside the branch without any information or update. Why make everything so difficult to sort out. Banking shouldn't be this complicated. Awful service overall!!
Worst bank ever, my account was frozen without any notifications. I called to know what's going on & only to be told to explained my last transactionwho sent me money i was given an email to send to, which i did and waited endlessly for feedback but didn't get any. I kept calling & mailing & still no reasonable reasons or information. Just had my baby via CSECTION & with complications, hence i couldn't go to the bank. Alas 2months aftet numerous mails & calls, even letting them know my circumstances, boom i was told that my account has been close. Such a wicked decision which didn't end there, only for me to found out that they've reported me as a fraud hence making other 2banks i have close my account & unable to open new. I will be going nextweek to sort it, because such act can ruin things if care not taken. I need to clear my name as a fraud which they've tagged me before it goes beyond this. Such a useless, evil bank. Thank God i have all the mails sent to them documented as evidences.
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Metro Bank map

Directions to Metro Bank with public transportation

Bexleyheath Clocktower 120 meters
132
229
269
301
401
422
486
492
89
96
B11
B12
B14
B15
B16
N21
N89
Mayplace Rd West Bexleyheath Clock Twr 150 meters
229
492
89
96
99
B11
B16
N89
Geddes Place 160 meters
132
99
N21
Market Place Bexleyheath 180 meters
301
Bexleyheath Library 240 meters
269
B13

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