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McDonald's Wigan Morris Street

  1. Greater Manchester
  2. Wigan Food

Reviews, get directions and contact details for McDonald's Wigan Morris Street

McDonald's Wigan Morris Street
Address: Morris Street, Scholes, Wigan, Greater Manchester WN1 3RB, UK
Phone: 01942 324496
State: Greater Manchester
City: Greater Manchester
Zip Code: WN1 3RB

opening times

Monday: 6:00 AM – 12:00 AM
Tuesday: 6:00 AM – 12:00 AM
Wednesday: 6:00 AM – 12:00 AM
Thursday: 6:00 AM – 12:00 AM
Friday: 6:00 AM – 12:00 AM
Saturday: 6:00 AM – 12:00 AM
Sunday: 6:00 AM – 12:00 AM

Update Info

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Reviews
It is evident that McDonald's on Morris St. is overwhelmed. My first issue arose at the drive-thru. After placing my order, I proceeded to the first window where the staff merely glanced at me through the window. While I understand she was occupied, a simple acknowledgment of my presence would have been appreciated. Assuming she wasn't addressing my order, I moved to the next window, where the staff read back multiple orders but missed mine. Upon providing my order, I was informed I hadn’t paid, which I confirmed and explained why. The staff suggested taking my card to the previous window for payment, but I declined, concerned about payment accuracy. Opting to order inside using the self-service kiosk, even that resulted in errors. I had to return to the restaurant to collect the remainder of my order they overlooked. This experience left me disappointed and questioning whether the staff require retraining or if McDonald's needs to reassess their prioritization. Additionally, I believe there's room for improvement in conducting themselves with more professionalism.
Hands down, the worst McDonald's 'restaurant' I have ever experienced in the world! Food ALWAYS cold, staff are so slow and walk around like Zombies and never smile. I've seen rats around the building and the Management team fail to inform when something is out of stock, only until you've started queuing at the drive through in my experience, ice cream, then a staff member will tell you once you've ordered that they don't have it or rather, can't be bothered to clean it at the end of the shift but then by that point you can't actually exit because there's cars both in front and behind service so slow makes it not a quick exit either! Can't really substitute ice-cream. I would happily drive that extra couple of miles to avoid this awful experience at Morris Street! Food quality and staff performance almost always filters down from Management... I'm no Alan Sugar, but new Management required I think!
I am OUTRAGED! This is our local Mc Donald’s, I take my order in the drive through and all it is, is a medium wrap meal with chips and a coke. I pay for the meal which was £4.99 and I got told to go into a drive through bay. I’m sat there expecting my order, 10 minutes later still nothing has come yet!!! I see a male worker handing out Mc Donald’s bags in the car park but he was walking really slow, as if he didn’t even want to do his job!!! So lazy. Eventually I went inside to see when I get my order, the manager was there saying they had a lot of orders to the side and I’ll receive mine soon. 20 minutes later I finally receive the order!!! It was clearly busy there but gosh it was so understaffed. Get more staff, or maybe less lazy staff who can actually pick up their feet??? I get home and my food is cold, my BBQ wrap only had two pieces of chicken in it, no lettuce ,mayo and all the other ingredients. I feel SCAMMED!!! I almost went back to ask for a refund. Overall awful service and food, all that wait for nothing!! I am disgusted with this place. It should be closed down if anything.
App didn't work. Counter staff made mistakes.'fast food' took over 25 minutes to prepare and it was wrong so we had to wait longer whilst they corrected mistakes. Not impressed
Great atmosphere, very clean place. Fast orders ready on the table and pleasant place to go to. Not like all other nasty and dirty McDonald's
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