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McDonald's

  1. Newhaven
  2. Newhaven Food

Reviews, get directions and contact details for McDonald's

McDonald's
"About McDonald's The Drove Retail Park Newhaven.Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's The Drove Retail Park Newhaven and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more!Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app.Next time you’re looking for a treat, head to McDonald's The Drove Retail Park Newhaven . We look forward to serving you!"
Address: The Drove Retail Park, Drove Road, Newhaven BN9 0AG, UK
Phone: 01273 612594
State: East Sussex
City: Newhaven
Zip Code: BN9 0AG

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
Genuinely the worst McDonald’s I’ve been to. Food is always wrong, cold or completely forgotten about plus you are always waiting ages. Ordered on just eat and waited over 2hrs for the rider to turn up with our drinks side ways which of course resulted in all of the drinks spilling out…basically meaning we paid for a bunch of plastic cups to turn up to our door and whatever was left wasn’t even worth having. This also resulted in the food being soggy and horrible practically making anything left unpleasant. Not only that they also completely forgot one of quarter pounder meals and gave us no dips. We were so infuriated by this that we DROVE to the McDonald’s making ordering it completely pointless…and explained to the employee and manager that this was ridiculous and showed them photos and just wanted to get the order again and nothing more which would simply solve the problem. To then be told that it’s nothing to do with McDonald’s and they did their part but they “understand my frustration“ and to simply redeem it on the app meaning we spent £40+ to wait over 2hrs for a bag of inedible food with no drinks and wasted petrol going there.
Hi guysnnI’ve visited here several times due to working in the area food is always alright however there is always a lot of staff.nnHowever my van is too large to go in the drive through so I have to go in to the restaurant to order food.nnI always find that it takes quite a while to get my food. I don’t order anything special just a double sausage and egg muffin or a quarter pounder with cheese. Really not quite sure why.nnLunchtimes can get extremely busy.nnHave enclosed a video of an early morning breakfast took about 15mins to get my muffin and I was one of the only people in there.nnPlus side loads of parking as it’s in a retail park.nnI would visit again due to convenience.nnOh the hot chocolate has hardly any chocolate in it tastes like boiling water!!!!!
Dreadful branch of McDonalds. Visited tonight, everyone was waiting over half an hour, and rightly so, people were kicking off. Staff were doing their best, but there was a lack of management and they were clearly short staffed. Why be so greedy and keep taking online orders if you can’t handle the demand in the restaurant? Happens all the time, it’s always dreadful in this branch. Customers left in the restaurant waiting for well over half an hour, whilst delivery drivers block the counters and harass for their food. It’s been worse ever since they started the deliveries. Meanwhile, in the restaurant, you get kept waiting for ages, whilst listening to hundreds of oven alarms and timers going off while you wait. It’s a horrible experience and a complete shambles in there. Food was cold when it eventually came out. Will save myself the bother next time, spend a bit more and go to KFC. Avoid unless you’ve got hours of time to kill and like cold burgers.
This has got to be the worst Mcdonalds ever. I have been twice recently and will never return....Filthy food areas, we waited over 40 minutes to get our order and we weren't the only ones there was people getting so cross. Burgers were piling up behind the warming area so when we got them they were like rubber. and had been made over 20 mintures before we got them. The manager went to get our order and was picking it out a pile of food, boxes open.... Only ne guy loading bags didn't seem to let anyone else do it hence the backlog, the manager in charge was absolutely useless, no control in this place. i have a filthy photo of the food preparing areas, they need some serious taking over on management its so so shocking. Go down the road to Rottingdean which is only another 10 minutes away. DONT GO HERE
I ordered a sweet and spicy chicken roll, I ate half of it and didn't get any sauce, I asked the manager and he told me there was sauce, I opened it all up to show him, there was only a little bit of sweet and spicy sauce, he turned around to do something else and ignored my complaint, the service was really bad, the food was also terrible, really bad
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