Mace Street Clinic

Reviews, get directions and contact details for Mace Street Clinic

"Welcome to Your Health Partnership: Mace Street Clinic.Please note that the opening hours shown here are the physical opening hours for this building. Patients can access our services Mon - Fri 8:00AM - 8:00PM, Saturday 08:30AM - 10:30AM and Sunday 09:00AM - 10:00AMFor complete details of our services, opening hours and latest news please visit our website.Your Health Partnership is a GP led partnership that comprises Carters Green Medical Centre, Mace Street Clinic, Oakham Surgery, Regis Medical Centre and Whiteheath Medical Centre"

Address: Mace St, Cradley Heath B64 6HP, UK

Phone: 0845 111 8898

State: West Midlands

City: Cradley Heath

Zip Code: B64 6HP

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 12:30 PM
Friday: 9:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

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related searches: Mace Street Health Visitors, Your Health Partnership regis Medical Centre reviews, Whiteheath Medical Centre appointments, Regis Medical Centre, Anima Health YHP, Regis Medical Centre Rowley Regis

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Reviews

Getting an appointment is ridiculous, I have in writing a letter that says I can still book appointments over the phone but once I finally get through they say I have to book online. I have told them I have had problems trying to book appointments online aswell. When you send off any samples waiting for results they dont contact you to let you know. Knowone seems interested in helping you, just want to get rid of you.

My husband can’t get through on any day or is in a massive queue! He hangs up the phone. It’s ridiculous that you can’t get an appointment! He’s been I’ll for weeks, better off just going up the walk in!!!

Useless development check for baby, when receive letter about development check of baby, it said to not be shy and ask questions, well don’t bother, she can’t answer any… all she knows how to do is measure and check weight, well I can do that myself, pointless visit….

I've joined Mace street for almost 3 years since relocating from up North. I must say I have nothing but praises for this surgery. The receptionist staff are very helpful and answer questions best they can. The online appointment booking system is absolutely fab! No issues booking appt for when required. Dr. Padley female such a gem! She is very thorough in what she does. Her patience and passion to provide the best care possible to the patient is exceptional.  5* without a doubt.

On Monday the 3rd we had an awful run in with this usually okay GP surgery. Firstly we went in to speak to someone however when I walked in the receptionist was too busy chatting to pay attention to the patient stood in front of her, even when myself and my sister approached the desk she still continued to chat rather than tending to the patients, I work in a healthcare environment and know how you're supposed to act - this is not acceptable. On this day my nephew who is vary rarely ill was extremely ill, unable to keep any solid food or liquids down and was complaining of severe stomach cramps and back pain. When we went in the receptionist only asked how old he was and advised us that he would not be seen at the surgery and we would need to call 111. We went home and called 111 who advised us that due to his symptoms he would need to be seen by the GP within the hour and if they refused we should call him back. This time I contacted the surgery and advised them of what we were told by the 111 operator, again I was asked how old my nephew was and was told to 'hang on one minute' she muted the phone for a split second and came back to say 'he will not be seen at the surgery today, you will have to go to the walk in centre.' I cannot tell you how disgusted I am that we had to wait in the walk in centre for over an hour despite being told by the operator at 111 that he needed to be seen within the hour, I am also disgusted at the fact that the receptionist did not even have the common decency to check with a doctor before dismissing my panicked sister, you need to send your staff on empathy courses and train them in basic human decency. A full complaint has been filed.

When told by hospital my child needed to see a doctor in 48 to call and get an appointment to be told we have none in till 3 weeks late unless u call tomorrow ? So I call back a day later to be given an appointment for same day when it could really be book the day be for! Pointless ... been waiting for results now for 4 weeks keep ringing to enquire receptionist couldn't be less interested if she tried...

The staff still remember me from when I was a child. Didn't go for a long time until 4 years ago 16 they remembered. Lovely staff!! Love the young female doctor  she is great

Worst clinic ever for the past 2 weeks I have been trying to book appointment because I’m pregnant, I was on the phone for more than 1 hour and the line went off, end then I try again says that 43 people are before me..it’s disappointing and frustrating

Worst clinic ever trying to book appointment nothing available for a few weeks. Over 40 people in the queue waiting for hours to get through.

Not helpful at all they we were on time and they didn't book is in and then we had to wait good hour to be seen because of their fault

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Directions to Mace Street Clinic with public transportation

Old Hill Police Station 110 meters

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Old Hill Cross 190 meters

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Highland Road 320 meters

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Station Rd 370 meters

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Best St 380 meters

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Reviews, get directions and contact details for Mace Street Clinic

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