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Reviews, get directions and contact details for M&S Heswall Simply Food

M&S Heswall Simply Food
Address: M&S Simply Food, 126-136 Telegraph Rd, Heswall, Merseyside CH60 0AH, UK
Phone: 0151 348 4356
State: Merseyside
City: Merseyside
Zip Code: CH60 0AH

opening times

Monday: 8:30 AM – 8:00 PM
Tuesday: 8:30 AM – 8:00 PM
Wednesday: 8:30 AM – 8:00 PM
Thursday: 8:30 AM – 8:00 PM
Friday: 8:30 AM – 8:00 PM
Saturday: 8:30 AM – 8:00 PM
Sunday: 10:30 AM – 4:30 PM

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Reviews
Lovely staff. Not a big enough food shop as there's lots crammed in and you're continually getting in each others way with your trolley. Car park could also do with being bigger. Be prepared that even if you're lucky enough to find a spot you might then have trouble getting back out, or perhaps that's just me.
Came to pick up a couple of bits including using a Sparks voucher for a free birthday treat. The card scanned but the voucher didn’t come off. After a few goes and a bit of time wasted with their security who blamed the cyber attacks, the manager came over. She confirmed it was their system issue and said there was nothing they could do. Rather than honouring the deal she asked me to come back another day for my £3 freebie. Poor service, the issue is them so they should just honour it IMO. The shop is a 15 minute drive I am not going to make a special trip to save £3 and if I did return would it suddenly work or just send me home empty handed? Parking is also a nightmare most times.
I just had to leave a review as I was so impressed. My mother went into the Heswall shop for a specific item yesterday evening. Ashley helped her and went into the back and found the item in the restock delivery from that evening. He was really helpful and couldn’t do enough. It’s great to see shops going above and beyond to help customers and being so friendly and approachable. My mother was so impressed she is going to shop more in the Heswall shop now. Thank you Ashley for all your help.
Bit cold when we went in and a funny smell. Didnt have the cakes I was after do ended up going to Bidston
I've always enjoyed shopping here but we visited yesterday and the store was absolutely freezing! I was shopping with my Mum who's a pensioner and she couldn't wait to leave as she was so cold. Needless to say we cut our visit short as it just wasn't an enjoyable experience. We noticed that the store assistants were constantly rubbing their hands together too in an effort to keep warm. This needs to be sorted out ASAP if you want customers to spend more time in the store and spend more money. Sorry!
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