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Reviews, get directions and contact details for Lloyds Bank

Lloyds Bank
"Lloyds Bank is proud to serve the people, businesses and communities of Britain. Lloyds Bank is one of the UK’s leading retail and commercial banks, with high-street branches, award-winning online, mobile and telephone banking services.To find out what accessibility services are available in your local branch, search for it in our branch finder."
Address: 275 Wellingborough Rd, Northampton NN1 4EW, UK
Phone: 0345 300 0000
State: Northamptonshire
City: Northampton
Zip Code: NN1 4EW

opening times

Monday: 9:30 AM – 4:30 PM
Tuesday: 9:30 AM – 4:30 PM
Wednesday: 10:00 AM – 4:30 PM
Thursday: 9:30 AM – 4:30 PM
Friday: 9:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
I think that the very good years of this bank are over. Currently, despite the smiles of the staff, few matters will be resolved positively. Most of the complaints and problems of the petitioners are not resolved. It's sad but true. I do not recommend.
My experience with this place was very good. I had to exchange a damaged £20 paper note. Was a queue, but the staff was moving fast, so i didn't have to wait to much. I got another £20 , plastic one.
i come, wait at desk, no body even interest on me, when lady ask " are you Ok " i tell - NO she just past me... then one girl nearly come to me, but some one call her, and she ignore me, after ignore second time... that was fun... but not helpful, even when i ask appointment to speak about my bank account, loan and credit... she tell i should do by my self... why they there??? furniture???
Northampton branch doesn't provide stamps on bank statements for employment purpose.I don't understand why.... We had to go to Milton keynes branch to get the stamps. Very awful experience
They have canceled my switch to other bank for no reason pathetic...
Absolutely awful customer service if you walk in! This blonde elderly lady with a notepad is rather mean, uncooperative and lazy. The way she handles queries is like, as long as she can just get it done with. If she is going to treat customers like that why is she even in customer service? What a waste. Zero care if her customer even felt alright with her response or not. Even if she can’t solve their problems, least she can do is be nice while responding. If such nonsensical people are in customer service, how can people even trust this bank with something as important as finances?
Staff are really friendly and cooperative.they won’t make us wait for a long. We’ll get assistance fast as possible.
If I could give 0 stars I would. The service is absolutely awful. 2 elderly cashiers take almost 40 minutes to do a coins stock up, causing the Q of waiting customers almost outside the door. No apologies given or nothing. Absolutely shocking service, if you're pressed for time please avoid this bank at all cost
Blonde lady with a tablet in hand who suppose to welcome clients has very unwelcome attitude. No intention to help, just repeats 'you can do that online'. She always try to encourage you to come another time even if they not busy. Avoid this branch.
I found all staff friendly and helpful from the greeter at the door to the two gentlemen who sorted out my enquiry between them. I think I shall visit this branch in future should I need to in preference to struggling online.
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