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Liverpool Register Office

  1. Liverpool
  2. Liverpool Government & Public Services

Reviews, get directions and contact details for Liverpool Register Office

Address: The Cotton Exchange Old Hall St Liverpool, Liverpool L3 9UF, XMS, GB
Phone: 0151 233 4978
State: XMS
City: Liverpool
Zip Code: L3 9UF

opening times

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-03:30

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Reviews
Spoke to a lovely lady about a birth certificate she was very friendly polite and gave all the info I would need to order the certificate online easily and without any issues thanks babe !! One happy customer fabulous customer service! Xx
This place is a joke. I've called them four times a day for the last week and a half and hung on for at least 15 minutes each time and never got through. They have a permanent warning that there are long wait times and they're not kidding as once I waited for 45 minutes. Has anybody ever got through on the phone to these clowns? I'd like to call it an appalling service but I can't because I've never spoken to them. Get a grip. People need to use your services during times of stress and your 'respect' warning goes both ways. You're a disgrace!!!!
Pauline helped turn quite of a stressful situation into a happy one. She was very helpful and understanding. Thank you for such excellent and professional service. Based on my experience, I can say with confidence that Liverpool Registrar Office is one of the best if not the best public service experiences I’ve had in the last 10 years. I will not forget your kindness and your speedy assistance Pauline. Thank you for everything you have done for me and thank you for all you do to make Liverpool a better place to live in. I don’t usually write reviews, but Pauline’s excellent service deserves recognition.
Disgusting service registered my Mums death on 23/9/21 and told certificate would be in the post the following day. Still not arrived by the 4th October. Had to phone the telephone number 3 times before it was answered I was told my query would be passed to the team concerned. I tried to phone again today 19 /10/21 tobe left holding on 15 mins with no response.and no idea provided as to were you were in the queue. Bereavement is tough enough without having to chase around the houses to get the death certificate. At least expectations could be met by telling the truth over the waiting period
We came to Liverpool Register Office at St Georges Hall on a sunny afternoon in January to get married, we were having a very small wedding so wanted it as informal as possible and the two ladies who conducted our service were brilliant, it was filled with music, love and laughter if your looking for a registry office this has to be one of the most beautiful, as a backdrop for pictures surely the iconic St Georges Hall cant be surpassed Thank you from Mr & Mrs Diamond
For us, this was just a legality, in preparation for our actual 'Big Day', however, the staff, and of course the stunning building, made this a wonderfully memorable event. Even the appointment to register made the whole experience amazing. I can't begin to explain how fabulous the staff were, so I will just say a massive thank you to you all, for making this a day to remember. Thank you Sarah Edgar and Caolan Smith
Ordered a copy of my birth certificate on January 20th 2020. They said it was posted on 24th January. As of the 6th February I still have not received my copy. They expect me to pay again for this sevice which obviously is not fit for purpose.
What a rude dismissive male receptionist. What a fantastic registrar. Take note & read your reviews Liverpool Register Office. These reviews are very accurate.
I found ringing up is a complete waste of time as either there are not enough staff to cope with the demands , or they simply leave their lines off the hook. Hopefully a visit to the office will prove more fruitful.
Absolutely shocking service. Phone up to book an appointment to be told to go online, been going online for 4 weeks now and never no appointments available.
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Liverpool Register Office map

Directions to Liverpool Register Office with public transportation

Edmund Street 20 meters
136
54A
Old Leeds Street 180 meters
136
54A
Great Howard Street 210 meters
136
Old Hall Street 220 meters
25
CBT
Gibraltar row 230 meters
800
838

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