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Leap Valley Surgery

  1. Bristol
  2. Yate Doctor

Reviews, get directions and contact details for Leap Valley Surgery

Leap Valley Surgery
Address: Abbotswood, Yate, Bristol BS37 4NG, UK
Phone: 01454 313577
State: South Gloucestershire
City: Bristol
Zip Code: BS37 4NG

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Reviews
Just popped into Leap Valley Surgery to book a Doctors appointment for a blood test. The lovely nurse actually took my bloods there and then. Unexpected but very much appreciated. Great service.
If you need a doctor surgery who will give a face to face appointment at your home if your love one is seriously ill then think again we have had nothing but issues disrespect and disregard even after death we have been requesting for a doctor to come out for 2+ years now unfortunately our love one gave up the fight to live after a recent infection which this surgery still wouldn't come out to determine the cause apparently it wasn't worth investigating because of the age. I think there lack of incompetence contributed to our love one's death earlier than it would have been. They have no regard for human decency and our the worst practice I know get out !! whilst you can and change your practice.
Have had a great service. Used online system to give details of why I wanted an appt, given an appt a week later, reviewed a month later and referred. Seen consultant quicker than expected and appt booked via text to review.
Absolutely diabolical service with this doctors surgery! Literally impossible to get a face to face appointment here and not only that, numerous times I have called them waited well over an hour for an answer to then be hung up on! Terrible, terrible service!
Absolutely useless appointment system. The phones cut me off 3 times this morning. I drove to the surgery only to find out the GPs are working remotely today....how does that make sense?!
Very lovely people and docs,receptionist are lovely went there today and they dr I saw was so lovely cause I was really worried and she helped me feel alot better. Thank you
Was seen earlier than my appointment lovely helpful lady in reception and saw a kind sympathetic doctor. Am more than happy
Still issues with getting Through by phone. & a 3week wait to see a Doctor, Unless you have a appointment. But they do offer a push Doctor service which worked Very well, even though my push Doctor appointment was 15 minutes late.
I made a call for my sister as her phone was having problems, she has told me many times how she waits an hour in a que, only to be cut off before her turn. After listening to a message 5 minutes long, I then got put in a que system, a further 15 minutes waiting only moved 2 positions. Then I was cut off, after visiting this surgery, I found 4 persons employed there that day, one on the counter, one on a computer with the phone ringing constantly next to her. Another was packing away boxes, and another stood in the doorway drinking what I can only pressume was tea or coffee. This surgery is adequately staffed, and no way should patients be kept waiting for ridiculous lengths of time, just to get a appointment. The overall way this surgery is being run is disgraceful, having read the reviews there are so many complaints relating to this, so it seems the surgery have not seen fit to do anything to rectify. I have now written to the local MP to raise my concerns, and will take it to what ever level is required.
Occassionally good but mostly terrible. Such an inconsistent experience with this GP surgery. When you can eventually get through on the phone, you *might* be able to arrange another telephone appointment with a doctor. This doctor then may, or may not, actually call. The last call experience with a resident doctor there was terrible - I actually felt I was being told off and told "we've spent too long discussing this now, you need to help yourself". Absolutely disgusting behaviour!
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Leap Valley Surgery map

Directions to Leap Valley Surgery with public transportation

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