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Reviews, get directions and contact details for Lazer Zone

"Laser Quest Centertainment is South Yorkshire's premier indoor laser game centre."
Address: 2-4 Bank Street , Sheffield S1 2DS, XSY, GB
Phone: 0114 272 1400
State: XSY
City: Sheffield
Zip Code: S1 2DS


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Reviews
I recently hosted a private party at this venue, and while the party itself was fine, there were significant issues with the service. The kids enjoyed the games and the VR which were the highlights of the event. However, the service was a letdown. Two slices of pizza per child were not enough, so I had to prepare extra food .I visited the venue a day before the party to ensure everything was in order. The staff assured me they had everything I needed, but on the day of the party, they didn't have ketchup, forks, or spoons. Additionally, the second game session got cut short due to the venue running late, despite having paid for the full private package. I had booked a private party, but at first, someone tried to join in, and I had to confirm with the staff that it was indeed a private event. If you are planning a party here, you better prepare everything yourself, such as cutlery, food/snacks, a cake cutter, and a cake spatula. If you are bringing extra food, make sure to bring your own tableware as well. Overall, the kids had fun, but the poor service detracted from the experience. I hope the venue improves its service and communication to prevent similar issues in the future.
We had a party booked for our daughter on Saturday in march I paid over £300 for 14 children only to get into really overcrowded room with another 16 boys who were swearing and shouting! One of my daughter’s autistic friend had a meltdown as it was too much to deal for her! VR experience was great until the manager let another party boy to join in the middle of our party as his parents paid for VR for him! Very disorganised ! Had to pay extra for chips as kids only got 2 slices of pizza each! And I would never ever paid all this money if I knew it wouldn’t have been exclusively our party only! Feel I I was robbed or should have half of my money back !
Me and my friend had a phenomenal experience at this venue, booking laser tag and a VR ride for less than £10 each! The staff opened early to get us checked in and the area is exciting from the onset, leading into the epic two-floor laser arena. We could see our scores afterwards on a screen and the VR is comfortable, whizzing us through a roller coaster ride!
Visited for a kids' party and they all loved it. Very loud and chaotic, especially in-between games, and not great for parents waiting, but it's all about the kids and they had great fun. Staff were polite and helpful, and you can buy drinks / snacks whilst waiting. More seating for those waiting would be appreciated.
I went to laser quest with my friends we played free for all and we played teams and it was fun and i would definitely recommend
Go for happy hour on weekends or school holidays at 10am and you get 2 games + VR for just 8.95 per person. Can't beat that.
Had the most fun in a very long time. Very family friendly, I was well in character especially with the dramatic music in the background whilst shooting... love it. Absolutely will be back for more.... fabulous
Great day out at Laser Quest with the kids. We played 2 games which were 20 mins each. The whole experience was really good. The course and gun were amazing. Helpful staffs, ample of parking at the centre.
We came last year for one of our sons party, everyone loved it they had pizza and chips included in the price. So this year our other son wanted the same. Booked it, seemed more expensive this time round. We sat down and the space was filled with cups of pop everywhere over the seating area, part of the carpet was coming up too which was a trip hazard. Also Got there to be told they were running behind which was fine was only 3 minutes. But whilst we stood and waited they booked a group of teenagers in at the same time as our party. So our party mainly all 7 years old ended up in the same game as these teenagers! Seemed fine until we watched and they literally all stood in a corner teenagers so the little ones were just walking round not being able to do much. They came out and all the children told us how they were all shouting and swearing inside! Also standing against a wall so they couldn’t gain many points. This was very disappointing for us and the children. We told the staff we didn’t want these in again and the children on their own the next game which they agreed with. They had a much better experience the 2nd game. Food time, the children only got 2 small slices of pizza each. They wanted to charge extra for more food, but after paying £180 for 8 children we didn’t really want to spend more money. VR time one of the machines wasn’t working properly so 8 children had to wait for one chair. Fair to say we will not be back here very disappointed.
Such a good party. Kids really enjoyed themselves. As parents, it was really chilled and not hectic outside and staff were marshals in the games which meant we didn't even need to go in. The pizza and chips were really tasty. But the best bit was that the staff were lovely. Really attentive and good at their jobs.
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