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Reviews, get directions and contact details for Kensington Jewellery

Address: 88 Vyse St, Birmingham B18 6JZ, UK
Phone: 0121 551 9933
State: West Midlands
City: Birmingham
Zip Code: B18 6JZ

opening times

Monday: 10:00 AM – 4:30 PM
Tuesday: 10:00 AM – 4:30 PM
Wednesday: 10:00 AM – 4:30 PM
Thursday: 10:00 AM – 4:30 PM
Friday: 10:00 AM – 4:30 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed


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Reviews
Extremely dissatisfied with the waiting time on a ring I was having made each time I saw cast it's nothing like the picture I gave them. it was ordered dec and in May still nothing . Lack of communication and then unprofessional e-mails. After having a number of items made there over the years I will Not be returning
7 years ago (18-05-2018)
Visited the jewellery quarter in the search an engagement ring and found Kensington Jewellery most helpful and pleasant. They listened to my needs and catered for them exactly ! The ring was beautiful and my fiancé loved it so 5* for me ! I’ve since been back and brought many other items from them for other family members ! Definitely recommend :)
8 years ago (05-12-2017)
Went in and ordered our wedding rings from here, Natalie was lovely and very helpful. We ordered as they said they'd have them out to us within 7-10 days. After over 2 weeks I rang to see what the delay was, it took me 2 days to get hold of them, when I did I was told there was a delay with my fiancés ring but my ring was ready and it'd be 2 more days, 2 days later I'd heard nothing so I called them, took another 2 days for them to answer my calls and emails bounced back. I finally got hold of them and they said it was a delay with my ring (not my fiancés this time). In total it took around 3 and a half to 4 weeks for us to finally get our rings. They are beautiful rings, which is the only reason I gave more than one star. But I would not use this jewellers again.
9 years ago (24-05-2016)
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