John Lewis

Reviews, get directions and contact details for John Lewis

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John Lewis Trafford, in the Trafford Centre, offers 2 floors of the best in fashion, home and technology, plus free standard delivery* (*on orders over £30).

Address: Intu Trafford Centre, Peel Avenue, Stretford, Manchester M17 8JL, UK

Phone: 0161 491 4040

Website

State: Greater Manchester

City: Manchester

Zip Code: M17 8JL

opening times

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews

Love the quality streets pic n mix. Packed a tin full of toffee pennies as a special Christmas gift for someone. Great value and love the uniqueness. The jelly cats items are also cute. Odd vibe in the store as it’s feels like it’s about to close down as big empty/bland areas. Must say the staff are very helpful and friendly. I lost a bag in store and it was ready for me at customer services, there system works! Thank you.

John Lewis continues to deliver excellent service and quality. The product range is wide, well-curated, and always feels reliable, whether it’s home, fashion, or technology. Staff are consistently polite, knowledgeable, and genuinely helpful both in-store and online. Delivery is usually smooth and well-communicated, and their returns process is straightforward and stress-free.

John Lewis at the Trafford Centre is located over both floors of the mall. While it might not be as modern as other John Lewis locations, the store is clean and reliable and has a great selection of items ranging from technology to clothing and homeware.nnI particularly like their Stanley merchandise, as they have a variety of the cups in different styles and colours, and their Apple selection including iPhone, MacBook and AirPods Max, as well as their Amazon and Nespresso selections.nnThe store has a café, toilets, and the facilities are certainly good.nnI would like to see more staff on the shop floor to offer assistance and perhaps a mini food hall John Lewis also own Waitrose, so it could work to make the store better.

We booked an instore baby appointment at the Trafford Centre store a few months ago. Beverley was the Nursery Advisor who helped us on the day. She was absolutely brilliant from start to finish. She took the time to go through all the products with us on more than one occasion and was always knowledgeable, professional and very approachable. She answered every one of our questions without making us feel like we were a nuisance. She never felt pushy or forceful with her opinions but gave really good advice. Because of her help, we ended up buying everything from John Lewis and will definitely continue to do so for anything baby-related. Highly recommend booking an in store appointment before making your baby purchases!

We received excellent customer service from Maria who works with the sage coffee machines upstairs. Our coffee machine had recently broken a few weeks ago ,after 10 years . We was struggling without our morning caffeine fix so we decided to look for a new coffee machine . We had a look in a few places, without any luck .we usually visit the Trafford centre and decided to look in the John Lewis . We was looking at all the coffee machines and was approached by Maria . We explained what we was looking for and price wise . Maria introduced us to the sage coffee barista style machines and went through each of the models , in great detail. Maria then give us a live demonstration and made us both a coffee to try and it tasted amazing . We thanked Maria for her time and dedication to explaining everything to us and went away to think about it . A week later we came back and luckily Maria was working and we decided to buy it there and then . Since we brought this coffee machine home , we have had no trouble and enjoyed practicing the latte art . This is a great coffee machine and I would personally like to thank Maria at John Lewis , for her excellent service at this store . This is one of the best customer service , that we have received in a long time in any shop. If anybody is interested in upgrading or buying a new coffee machine . Please use John Lewis , in the Trafford centre , the customer service is outstanding. I am confident in using John Lewis for all my electrical appliances and more .

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Reviews, get directions and contact details for John Lewis

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