JCT600 Body Clinic

Reviews, get directions and contact details for JCT600 Body Clinic

"JCT600 Accident Repair Centre Bradford is a state-of-the-art repair centre, and the team are able to tackle everything from minor smart repair to major aluminium body repairs.Open six days a week, we offer free, no-obligation estimates, so get in touch or pop in to chat through your requirements."

Address: 320 Sticker Ln, Bradford BD4 8RS, UK

Phone: 01274 895649

Website

State: West Yorkshire

City: Bradford

Zip Code: BD4 8RS

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed

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Reviews

We recently Purchased a Renault Kadjar online from yourselves and collected from the Peugeot branch in Bradford. Upon collecting we noticed dents in the car which were hidden on the online images & to our luck both keys were faulty. Chris salesman swiftly changed the battery in the key and promised he would sort the dents.  On our way we went, not the best start but cosmetic damages can be sorted. Twenty minutes into our drive home the 'door open' alarm would not stop. I endured and waited until we got home to sort. Once home I inspected the car in more depth. We found the following faults, Brake pads wore considerably, door closing mechanism faulty, both keys not working as they should, fog lights not working, aircon completely broken and as pointed out previously a big dent in the boot.  After ringing JCT600 back they arranged for someone to collect the car and promised we would have this back the same day. 3 days went by, and no one had contacted us! I'll be honest, when i found out form my wife I work away, I got in touch with JCT showroom and was furious. I expected them to call with updates at least, not to mention leaving my wife with a 6-month-old baby without any transport, we have hospital appointments booked in that she had to get a taxi to... obviously unexpected costs to ourselves. When I contacted JCT they didn't want to know, I was told I need to call back in 3 days!! another 3 days!! because my service contact had gone home early? I mean, does the entire shop rely on one person to function? If the sales manager goes home, id imagine the salespeople carry on selling. I asked them to supply a courtesy car, to be told they have no cars on site and don't expect to get any in, so that wasn't an option. We did get a courtesy car after a long battle with the service team.  Due to the faults, we also requested a warranty package as a gesture. This was the only possible way they were getting me to keep the car. If it was up to me, it would have gone back pronto. My wife was adamant she wanted this though. First request for the warranty we were told no, we had to pay £399 for this... obviously I said no and asked them to collect the car, we were met with a swift call back from the sales manager offering the warranty free of charge. Weird.  We received the car back eventually. Shock horror.... the faults are still there. Door seal mechanism still faulty, fog lights still out, keys don't work!!!! my 6-month-old baby actually was trapped in the car at one point because we could get the door open. I rang to cancel the agreement and get them to collect the car, to add to our luck, the Bradford branch has closed. We were told by a JCT600 representative they would ring us back, no one did. a few days went by, and the Mrs thought it was more hassle looking for another car, so let's give them another chance to rectify.  I called the service team; they told me they would not collect the car and if we wanted this resolving, we would need to drive to them... the reason Bradford collected this was because its JCT's fault and it was too far for us to drive. She then insisted that we go through the warranty team, we thought this may be better because JCT are obviously uncappable and do not want to fix this. We got in touch with the warranty team and to put the icing on the cake, they do not cover this with warranty,  Luckily, JCT accepted responsibility when they collected the car and failed to carry out the repairs the first time. We just want this fixing, why is it so hard to get in touch with us and fix?  Thankyou, Tom

Took the car in for a non-fault accident repair bumper damage. Told the lady to put DO NOT WASH on the instructions for the car. Apparently this was duly noted. 6 days later I get a call to say my vehicle will be ready for collection around 5pm, again the lady explained to me that it has instructions not to be washed. I agree and re-iterated NO WASH. Go to pick up the car and it's been washed, full of scratches and holograms on a 26k practically new Audi. Disgusting workmanship and I will be taking this much further. Manager offered me a polish but I am not holding out this will rectify. The "damage inspector" told me that there was nothing he could see wrong with the car. Manager agreed and stated it is unacceptable. How can a business get this so wrong? The "cleaners" who are outsourced do not care what damage they do to your car. I will be definitely be escalating this to the service manager/head of branch.  UPDATE - I am awaiting contact from the head of business, as the polishing had no effect whatsoever, the damage is still visible. Will update the review with an outcome when settled.

A rear end collision required a significant repair to a much cared for Audi. JCT600 repair centre provided great service and kept us fully informed of the process and timeline.They produced the highest quality repair work. The vehicle was beautifully presented on collection. JCT600 are to be thoroughly recommended as vehicle repairers.

Poor customer service, staff lack training and knowledge. No quality check control on work. Had my car in to get fixed return the car with damage telling me it’s fixed when the car was still damaged and need Work doing to it. Very disappointed and would not recommend at all. Very poor business ethics

Great service! car came back like it had just come out of the factory highly rate.

Took my vw due to corrosion has started under paind , bubles and started to crack paint. The vw has said it will not cover the deffect under 12years body warranty without stating clearly valid reason. And offered goodwill for me to pay 25% of the cost where this should be done at no cost to me. Car purchased directly from vw dealer and now they are fobbing me off. Poor vw very poor!!

Had to take my Taycan in after a scratch to the paintwork from the initial assessment to Milli and the team what can I say amazing. The customer service is 1st class, if only I had the same experience from Porsche Leeds when I purchased the car. But the body clinic more then made up for the poor service, and they are magicians polished out the scratch and the car was cleaned inside and out. Great team!!!!

My car had to have some warranty work to the bonnet of my Porsche Cayenne. The car was collected, painted and returned as agreed.....first class job on the paintwork. Excellent customer care from the office staff - well done and thank you. ;

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Directions to JCT600 Body Clinic with public transportation

Broad Lane Westbury St 250 meters

608

B13

Broad Lane at Westbury Street 250 meters

Broad Lane Westbury St 260 meters

608

630

B13

The Moorfield PH 360 meters

508

Bryanstone Road Broad Ln 370 meters

630

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JCT600 Body Clinic

Reviews, get directions and contact details for JCT600 Body Clinic

opening times

Directions to JCT600 Body Clinic with public transportation

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