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Reviews, get directions and contact details for HSBC Bank

HSBC Bank
"Counterless service, with our branch colleagues on hand to find the most appropriate banking method via our self-service and digital channels.We understand the importance of making our branches inclusive and accessible for everybody so we run a daily quiet hour, between 14:00 and 15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.We support the domestic abuse charity Hestia's 'UK Says No More' campaign, so you can walk into any of our branches and access a Safe Space. It will provide a safe and discrete space to reach out to friends and family, contact specialist support services, phone a helpline and start your journey to recovery."
Address: Church Green W, Redditch B97 4EA, UK
Phone: 0345 740 4404
State: Worcestershire
City: Redditch
Zip Code: B97 4EA

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed


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Reviews
Do not use this bank unless you want to see your money vanish. My mum took out a Lasting Power of Attorney in accordance with Government guidelines and also those published on HSBC Web site. However HSBC personnel will not accept this, they cannot give you something in black and white to demonstrate their claim, its just a verbal "no". AVOID THIS BANK.
5 stars for Beata Nowak, she helped me and my mom today. Very friendly and very knowledgeable. Thanks for the help!
Went in with my elderly uncle to pay some money in ,no counters to which I'd never seen before in a bank ,just a paying in machine and that was broke ,was told we could go to the post office, terrible service ,glad I bank with Lloyds.
This bank has no counter, and offers none of the services you would expect from a branch, only an obnoxious woman that is rude to customers.
Hi, we called into the bank today to pay your bill and the young man name. Sean helped us to get onto the Internet. This young man was very helpful. Thank you
I had a problem with the app, l was greeted with a "can I help you"; I described my problem; I was assisted to solve my problem and walked away a very happy bunny. Hence the 5 stars
A town centre branch of this popular bank. The banking hall has a wheelchair ramp to the front door. There is usually a member of staff standing just inside the door to help people find the services they need. There are paying-in machines and three staffed service points with a single queuing system. Service is generally quite speedy and the staff are usually most amiable.
As a First Direct customer, I’m supposed to use the HSBC high street bank - oh dear, what a disappointment! Surly and deliberately unhelpful staff. I was even told that asking for a certified copy of a passport required all the individuals to be present...even though they are simply confirming that the copy of the passport is genuine. Never mind, straight down to the Post Office who obliged with a smile
I have a bank credit check and I want to cancel it but the staff told me they can't do it. I said other banks can do it. They just said they couldn't do it.
Another bank which does not take cash tried to pay credit card bill but not did not have card with me only paying in slip or not accept
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