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Reviews, get directions and contact details for Homebase - Newcastle Under Lyme

Homebase - Newcastle Under Lyme
"Homebase Newcastle Under Lyme is a hardware and home improvement store stocking a wide variety of products. Whether you're looking for help with your next garden project, paint and decorating supplies, furniture or even flooring, visit Homebase online or in-store to browse our range.Explore a variety of products to help you prepare your garden for Spring including plants and seeds, landscaping tools, decking, garden decorations and more.Homebase has been providing hardware essentials since 1979. An in-store team of home and garden experts in Newcastle Under Lyme are ready to help you with inspiration, project guidance and information on the latest trends."
Address: 33 Brook Ln, Newcastle ST5 3HU, UK
Phone: 0345 640 7047
State: Staffordshire
City: Newcastle
Zip Code: ST5 3HU

opening times

Monday: 7:00 AM – 8:00 PM
Tuesday: 7:00 AM – 8:00 PM
Wednesday: 7:00 AM – 8:00 PM
Thursday: 7:00 AM – 8:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 8:00 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
I am writing to express my dissatisfaction with an incident that occurred at your store yesterday. Due to my work schedule, I arrived 20 minutes before closing to grab some plants and intend to pick it as quickly as possible. Despite this, I encountered extremely poor treatment from one of your staff members.nnWhile I was selecting my plants, the staff member began spraying the trees right where I was standing. He appeared to be unhappy with my presence so close to closing time. I do not know what spray was used, but shortly after returning home, I felt dizzy and experienced significant discomfort in my nose because I'm allergic to chemicals. This incident raises serious health and safety concerns.nnI understand that arriving near closing time can be inconvenient for staff, but this does not justify such behavior. Spraying chemicals near customers, especially without any warning, is both unprofessional and hazardous. The staff member's attitude and actions were unacceptable and have left me feeling unwell and deeply concerned about customer safety at your store.nnI hope you will take appropriate action to ensure that such incidents do not occur in the future. It is crucial to maintain a safe and respectful environment for all customers.
1st time using these for paint stock, but was actually good in here.. had to get farrow and ball and they stock plenty of colours of this. Staff friendly. Have deals on premium paints. Buy1 get one half price at moment.
Big and spacious with plenty of parking. Large plant section outside but strange mix of plants.nOddly a fair amount of Farrow and Ball paint reduced in telhe paint aisle.nFriendly staff
Manager Andrew was massively rude when assisting with a complaint. Even before a word a left my mouth he was massively defensive, Worst customer experience I have ever had. Put all the blame on the customer and did not want to take any ownership of a serious complaint. Even though the information given to was inaccurate. This wasn't the main reason I was upset it was the manner of how he was speaking down to me and how disrespectful he was being. Andrew didn't want to provide me with any solution. He at one point said I can email customer services but they will tell you to go back to store and the store will not do anything, it almost seemed he was happy to waste my time. I will go out of my way to never use this store again even it means traveling much further out.
Love the store! Great atmosphere and friendly staff. Always happy to help. The new kitchen ranges are beautiful!! So stunning, great quality and great prices. Thank you
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Directions to Homebase - Newcastle Under Lyme with public transportation


Dellbrook Court 150 meters
9
Lyme Valley Road 150 meters
9
Dellbrook Court 160 meters
9
Cherry Tree PH 190 meters
1
101
22
25
9
Cherry Tree PH 190 meters
1
101
22
25
9
94A

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