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Castle Comfort Beds

  1. Newcastle under Lyme
  2. Newcastle Under Lyme Furniture Store

Reviews, get directions and contact details for Castle Comfort Beds

"Our 24/7 telephone service deals with all enquiries and especially for stairlifts.Just phone us to find out more information on getting you the right one to suit you."
Address: Mattress House, 26 Croft Road Business Estate, Newcastle under Lyme ST5 0QZ, UK
Phone: 01782 626429
State: Staffordshire
City: Newcastle under Lyme
Zip Code: ST5 0QZ

opening times

Monday: 9:30 AM – 4:30 PM
Tuesday: 9:30 AM – 4:30 PM
Wednesday: 9:30 AM – 4:30 PM
Thursday: 9:30 AM – 4:30 PM
Friday: 9:30 AM – 4:30 PM
Saturday: 9:30 AM – 4:30 PM
Sunday: Closed

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Reviews
The service I received last Saturday from Keith and the other staff at Castle Comfort Centre was excellent!! I went in to look for a chair for my Mum who has recently had a stroke. As my Mum isn't mobile Keith offered to take the chair I was interested in to her that same afternoon so she could try it out. They were at Mum's with the chair within the hour as promised. My Mum loved the chair and we ended up keeping it. They even took the old chair away which saved us having to get rid of it. An excellent service all round. Thanks to everyone for making this a stress free purchase.
The staff are very polite, efficient and helpful. From buying the bed for my mum to delivery it was very easy. The bed is of excellent quality and was the correct type of bed recommended by staff for my mums disabilities. Since the purchase my mother has moved twice and each time the staff have moved the bed for us with no qualms. So not only are they a reliable business to buy from , in my experience the after care is second to none. Thank you Castle Comfort
At the ripe old age of 91, my extremely independent mother reluctantly agreed to needing a stairlift. Recommended to us by a mobility expert, Keith and Ann were fabulous, providing all the information we could possibly need, a great service - not pushy at all - and had it all installed curved track within ten days of the initial enquiry. In addition to the services they provided to us, they also gave a wealth of support to ensure the stair worked as best it could with the least intrusion into the available space. I wouldn't hesitate to recommend Castle Comfort - in fact I have already given their details to a friend - they really do offer a marvellous service!
I would like to say a big thank you to the staff at Castle Comfort, I recently telephoned to ask if anyone would be able to turn over the mattress of my Mum's electric bed, they advised that someone would be able to do it later on that week. To mine and my Mum's delight, they did in fact ring back about an hour later, to say they would be able to do it THAT DAY, which they very kindly did. The service is fantastic and we certainly recommend Castle Comfort for their products, attentiveness and enthusiasm.
I contacted Castle Comfort Centre on 16/04/18, to enquire about a wheelchair and a walker and it was arranged for them to come out to me and bring the Items for me to try. The following day Malcolm the General Manager, arrived as arranged with the Items and explained that I was under no obligation to purchase one or both the Items, and that if there was something else I would prefer he would be happy to return. Both items were just what I wanted, and I was able to purchase them there and then, and I am very pleased with the quality and they are very user friendly. I can only add that the whole experience, from my first contact has been a positive and pleasing one and I would certainly contact them again should the need arise. I would also recommend them to anyone as a first class firm to deal with, many thanks. David G. Cliff
We have had our new adjustable beds for a few weeks now and are finding them a great help to enable my wife to get a comfortable position for sleeping and also as an aid to getting out of bed. The new mattresses are very comfortable and are providing a much better nights rest than are old mattresses. We both noticed the difference from the first night that we do not have the aches and pains when we first get up. Both of us seem to go to sleep more quickly too. The team at Castle Comforts were really helpful and attentive during the selection and purchase of the beds/matresses. The visit to the showroom was very friendly and Keith and Anne gave us lots of useful advice and nothing was too much trouble in letting us try the selection available. The delivery date was as predicted and the visit was arranged very quickly. Malcolm and John came to install the beds and remove the old ones. They were superb and worked really hard as we have a set of steps outside before they started up the stairs! All was accomplished with the minimum of mess and fuss. All it took was a couple of coffees! My wife and I would like to thank all at Castle Comfort for their help, advice, friendliness and professionalism for both our Stairlift and now the beds. We have no hesitation in recommending them for any of your mobility needs.
A chair lift was purchased for my elderly mum but due to her health deteriating fast it was only used once. The purchase price was £1900. Knowing that they also supplied second hand ones we contacted them to see if they would buy it back. The reply was yes i will send an engineer to pick it up and give you £100 for it. We did not expect a lot but £100 is a total insult.
As a regular Internet user and visitor to this site, I was surprised to see a "one star" review for Castle Comfort Centre" - the first ever, I think!! I have been a totally satisfied customer of Castle Comfort Centre from its early days and I would never go anywhere else for mobility needs. The care and attention lavished on my mother when she needed a stair lift in the final weeks of her life were superb and her life was briefly made easier until she finally had to surrender and go into a hospice. As soon as her funeral was over, I contacted Castle Comfort Centre and asked them to remove the stairlift and within a day it was gone, so no sad reminders at a tragic time. I also remember that I was so grateful for the help and support that it never occurred to me to question the refund I received. I would have given the stairlift away at that time so the financial aspect was purely academic. What good is money when you have just lost your Mother? I can only thank Castle Comfort Centre for helping me in my hour of need, and since then I have always gone back to them and recommended them to any other friends and relatives with mobility problems. Bless you ! I should add that my review should have been five stars !! I have corrected this now!!
I like smaller, family run businesses. The customer is looked after in such places and that is particularly true at Castle Comfort Centre. I've just reached 70 and both my knees are dreadful It's a long wait before an operation and someone suggested I needed a walking stick. The Centre is just around from my GP's surgery so I dropped in. Now, a stick is not exactly a major sale for the company but I was treated with such courtesy and genuine help, despite my meagre spending. It was suggested that I try the stick and to come back if it needed shortening. It did. I went back and Malcolm attended to the matter straight away with a cheery smile and pleasant banter. Whilst he was adjusting the stick I took the opportunity to try a few of their chairs. Wow! So comfortable and very easy to setup into a comfortable position to suit me. I'd nearly nodded off even in such a short time that Malcolm was away. I will give serious consideration to buying one of their English made chairs. I can guarantee that they will look after me as well for that purchase as they did for the simple stick. That wasn't a 'sprat to catch a mackerel ' : these are nice people who know how to look after customers whatever their needs. Thank you for your help!
I cannot praise Castle Comforts in Wolstanton enough. The reconditioned riser/recliner chair we bought for my mother-in-law was excellent and delivered swiftly by very punctual and courteous delivery men. When she returned to her own home they moved and installed the chair there too, fantastic service. Would thoroughly recommend!
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Hassam Avenue 280 meters
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Hassam Avenue 350 meters
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Newcastle Museum and Art Gallery 360 meters
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Sainsbury's 370 meters
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Newcastle Museum and Art Gallery 370 meters
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