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Holiday Inn Express Aberdeen City Centre

  1. Aberdeen
  2. Aberdeenshire Lodging
  3. Aberdeen City Lodging
  4. Aberdeen City Parking

Reviews, get directions and contact details for Holiday Inn Express Aberdeen City Centre

Holiday Inn Express Aberdeen City Centre

About

In the heart of the city , just off Union Street, the ideal place to stay in Aberdeen. www.hieaberdeen.co.uk Email: [email protected] or call us on 01224 623500

Address: 29-43 Chapel St, Aberdeen AB10 1SQ, UK
Phone: 01224 623500
State: Aberdeen City
City: Aberdeen
Zip Code: AB10 1SQ

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
I found our room very clean and comfortable everything you could possibly need including iron and board. The bathroom is equipped with shampoo body wash and once again most things you would need.nEasy check in and the staff were so nice even walked outside to show us where our parking space. The breakfast has a large selection and hot food replenish often and once again staff friendly and helpful.nWe travel every 4/5 weeks and normally use premier inns no breakfast included but this experience has won us over.nThank you very comfortable 3 night stay
We made a booking here for 2 nights upon arrival we got to reception and overheard a lot of customers complaining with staff about parking and service. The rooms were all ready for us but we noticed little things which could be improved like cleanliness. Some parts of room not vacuumed and dust evident. The service here was good although they were very busy at the weekend and short staffed. The breakfast was ok not the best nor the worst but edible. The hotel is located in a good area just a little walk and your on the main street with the pubs and restaurants. Outside of the hotel across the road is a local bakery shop called Ross of Chapel Street I highly recommend you try here when visiting if you don't like the hotel food. Overall the stay was good price was good.
When we booked they didn't tell us that we had to prebook the parking so when we arrived there were no parking spaces. Told us to park at the multistory at the top of the street which we tried and it was full so we had to park in the street and pay the street prices. We then checked in and had to pay £20 extra for the Saturday night. Payed by card. The manager took £30 instead of £20 then said you can use £10 at the bar. We got 2 drinks that night which apparently came to £10? The room was so noisy didn't sleep much at all. Breakfast was terrible didn't have any the second morning just left. Asked for a fresh orange and lemonade the second night which they said they didn't have although the cabinet was full of fresh orange and they had bottles of lemonade. Honestly was the worst hotel I've ever stayed in. Staff didn't have a clue and to be honest we're not really interested.
Hotel was OK for the room charge, given UK standards can't compare to other European countries though..nnBut Service is a joke - we parked there for 10 min to unload the luggage and check with the reception how to pay for the parking spot. Once we were informed that there is no parking free they only have 10 spots we moved the car away but still received a hefty parking fine.nIf you come with a car, better invest that in a nicer hotel!!!
My Hubby and I were gifted a seven nights vacation in Aberdeen, in Holiday Inn Express, Chapel Street, Union Road, City centre. Your staff were amazing, services fantastic and the ambience homely and welcoming. Of note were Rachel at the reception, Basant at the Breakfast restaurant, Emilia and Tatiana the dutiful cleaners. All together made our vacation memorable and we look forward to another time in your facility. Weldon and keep it up
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