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Hilltop Surgery

  1. Leicester
  2. Leicestershire Doctor

Reviews, get directions and contact details for Hilltop Surgery

Address: 22 Maidenwell Ave, Leicester LE5 1BJ, UK
Phone: 0116 276 9555
State: Leicester
City: Leicester
Zip Code: LE5 1BJ

opening times

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Went in today and the girl at reception was the rudest person I have ever met in my life. I wanted to register with them and Instead of telling me that I couldn't politely and the reasons why. She doesn't make eye contact with me, is fiddling with prescription papers and rudely asks where I'm coming from (Manchester btw) and how she can't help. I have never felt so insulted. All she had to do was look at me, acknowledge me and answer my questions. There was no need for her behaviour and for a nurse as Well? What ever happened to duty of care and compassion? Despicable. You won't catch me back there ever again. Even if I'm dying I'll go to A&E thanks.
8 years ago (02-02-2018)
The last few years we have been coming to this surgery you always have to wait at least 30 mins past your appointment time to be seen. If you come 10 mins late they would ask you to rebook but they always on average see you 30 mins or so after you arrive on time for your appointment. It is disgraceful and the fact that it has been like this for years sums up the way this surgery is managed and run. The NHS need to look into to this place urgently
8 years ago (30-04-2018)
Very bad experience from today's visit. My appointment was 10.40 amd they called me 11.55! Every visit there finishing with 1h delay! Unacceptable! On the top of that unskilled nurses who speaking bad English and rude staff on the reception! To make appointment there is nearly like moon mission as they do prioritise Muslims and Indian patients. One lady fainted on the waiting room and they didn't provide wheelchair just carried her on the armchair!
8 years ago (20-03-2018)
Terrible surgery, tried to make an appointment for a week now with a doctor, NOT A CHANCE!!! Staff- very rude!!! No appointments available- what’s the point of having a GP! Unacceptable service! Doctors don’t want to see patients/don’t want to speak to patients!!!! Avoid this place. As you can see rest of the reviews.
8 years ago (16-01-2018)
Most useless gp surgery ever, receptionists are no help, can't never get an appointment, repeat prescriptions are always wrong, iv never seen my own gp iv only ever saw a selection of random doctors from around the world, too many patients for an estate surgery, The NHS is a mess, taking in too many people from different countries, when people who are born here struggle getting appointments and medications, useless.
8 years ago (13-03-2018)
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