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Hertz - Sheffield - Liberty Works

  1. Sheffield
  2. Sheffield Car Rental
  3. Bakewell Car Rental

Reviews, get directions and contact details for Hertz - Sheffield - Liberty Works

Hertz - Sheffield - Liberty Works
Address: Liberty Works, 135 Matilda St, Sheffield S1 4QG, UK
Phone: 0843 309 3067
State: South Yorkshire
City: Sheffield
Zip Code: S1 4QG

opening times

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 9:00 AM – 12:30 PM
Sunday: Closed

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Reviews
Utterly disgusted - Avoid Due to an internal 'mishap' on their side, I was unable to return a rented car as booked (the planned drop off location was locked up, and info regarding 'out of hours' drop off was not available). After multiple phone calls to a selection of their helplines, I finally got through to a representative who advised me to drop the car at a different location one day later. I was assured by phone and email that I would not be charged for late drop off or the fuel used to get to the suggested drop off location. I dropped the car off as discussed with their representative, and then (Surprise!) had a penalty for not filling the car land on my credit card (in direct contradiction to their previous commitment). After having to mind their car for an extra day, change my travel plans, pay for parking, forgo a pre-paid train ticket, make ten phone calls, and the associated headache, I will now have to engage in a tedious back-and-forth with their "customer service" team while their unjust penalty sits on my credit card bill. I don't know what the end result will be, but it's now apparent that Hertz is the type of organisation to attempt to charge customers for their internal failings. I am utterly disgusted and will never use their services again. My advice to potential customers: Hertz appears to operate a policy of "if in doubt, throw a penalty on the customer credit card". If you value your money and sanity, STAY FAR FAR AWAY.
9 years ago (04-11-2017)
My usual place to hire and have a good working relationship. They understand that I prefer smaller cars.
9 years ago (30-12-2017)
Returned a car here just a few days ago after driving in from Edinburgh. The return was quick and effortless and the staffer were friendly and thoughtful. They even gave my mother and I a ride to the train station. They were lovely.
9 years ago (18-06-2017)
Courteous and efficient staff.
8 years ago (16-03-2018)
Quick and Simple Cheap rental. Which they didn't try to upsell excess insurance so much.
10 years ago (21-02-2017)
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