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Hertz - Leeman Road

  1. York
  2. East Riding Of Yorkshire Car Rental
  3. Tadcaster Car Rental

Reviews, get directions and contact details for Hertz - Leeman Road

Hertz - Leeman Road
Address: Leeman Rd, York YO26 4XH, UK
Phone: 0843 309 3082
State: York
City: York
Zip Code: YO26 4XH

opening times

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

related searches: Enterprise York, Car rental York, Car rental York Train Station, Car hire York city centre, Avis York, Europcar York, Hertz UK, Hertz location UK
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Reviews
Utterly disgusted - Avoid Due to an internal 'mishap' on their side, I was unable to return a rented car as booked (the planned drop off location was locked up, and info regarding 'out of hours' drop off was not available). After multiple phone calls to a selection of their helplines, I finally got through to a representative who advised me to drop the car at a different location one day later. I was assured by phone and email that I would not be charged for late drop off or the fuel used to get to the suggested drop off location. I dropped the car off as discussed with their representative, and then (Surprise!) had a penalty for not filling the car land on my credit card (in direct contradiction to their previous commitment). After having to mind their car for an extra day, change my travel plans, pay for parking, forgo a pre-paid train ticket, make ten phone calls, and the associated headache, I will now have to engage in a tedious back-and-forth with their "customer service" team while their unjust penalty sits on my credit card bill. I don't know what the end result will be, but it's now apparent that Hertz is the type of organisation to attempt to charge customers for their internal failings. I am utterly disgusted and will never use their services again. My advice to potential customers: Hertz appears to operate a policy of "if in doubt, throw a penalty on the customer credit card". If you value your money and sanity, STAY FAR FAR AWAY.
7 years ago (04-11-2017)
Friendly, professional service. Would definitely use again.
7 years ago (13-10-2017)
Friendly helpful staff,
7 years ago (24-04-2018)
Excellent service by the station personnel, specially Sara and John. Always nice and always helpful. Working with them for year!
8 years ago (31-05-2017)
We are trying to work out where to drop off the car. Google maps still showing location in train station, which is misleading still. Hertz must not care what shows up on their web site. Now there is a reference to the long stay car park in Leeman street and a photo which suggests that it is on Leeman Sreet but not in the carprk. It would be good if they could mention which end of Leeman street you approach from. So we will have to ring them to get a clearer picture that should be available on the website. I am sure all us renters would agree.
8 years ago (31-08-2016)
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