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Autohorn Fleet Services Ltd

  1. York
  2. East Riding Of Yorkshire Car Rental

Reviews, get directions and contact details for Autohorn Fleet Services Ltd

Autohorn Fleet Services Ltd
Address: The Engine Works, Leeman Road, York YO26 4XD, UK
Phone: 01904 557536
State: York
City: York
Zip Code: YO26 4XD

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews
Had several vehicles from them. Service was initially very good. Upon returning , took my £1000 deposit saying excess mileage when I had increased my tariff then another trumped up £300 charges feel r good measure , when I questioned it, put me on to a debt collector company who were aggressive bully boys and conduct is a disgrace , who I have reported to the relevant authorities and took me to court. All their interested in is taking you for as much as they can. I’m Sure there are much more nicer people to deal with. I would personally avoid.
7 years ago (27-04-2018)
A great and professional place. Nice clean open plan office and a huge array of top of the range cars. Lovely staff and lovely service. Easy access as well.
7 years ago (09-03-2018)
Great company to deal with, have had several hire cars through the group. Simon Benson is part of their team and comes highly recommended.
7 years ago (28-01-2018)
Terrible company been messed around from the start . Changed colour on me last minute saying I would get extras with it due to change which were never on the car . Arrived in poor condition to which I had to spend my time helping them fix . Arragments made and back tracked on . Took over a month to reply to emails . Now they try and pass the buck to Santander who financed the vehical . Over 30 emails and hours of telephone calls in my time and at my cost . Horrendous company .
7 years ago (05-03-2018)
Car was great quality and was fairly happy with the service until I returned it. They slapped me with a £500 charge for delivery, a tiny scratch on the back (something I could have fixed for about £10 or even £40 at the local garage) and £40 to fill a 20L tank (which wasn't full on collection). I'm not annoyed about the charges, I'm annoyed about their abhorrent mis-communication and over charging. If they clearly communicated the above I would of; 1. found someone to deliver the car to them for half the price. 2. get the scratch professionally fixed for less than the £260 they charged. 3. made sure to note that the tank wasn't full on collection! Like most UK companies, great until something awry happens then you get shafted, terrible customer service.
7 years ago (17-08-2017)
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