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Halfords - Sunbury-on-Thames Store

  1. Sunbury-on-Thames
  2. Staines Upon Thames Bicycle Store

Reviews, get directions and contact details for Halfords - Sunbury-on-Thames Store

Halfords - Sunbury-on-Thames Store
"At Halfords Sunbury-on-Thames we provide a range of cycling, motoring, travel equipment and outdoors products. Our Sunbury-on-Thames store stocks all manner of cycling products and bikes, including road, mountain and hybrid bikes, the latest folding and electric bikes, kids bikes and scooters, and cycling clothing from the UK's favourite brands. You'll also find a great selection of motoring products and travel equipment, whether you're looking for roof bars or roof racks, sat navs and dash cams, or the latest in car audio technology. Plus, our range of camping equipment and outdoors gear will help you get ready for any adventure, no matter how big. Visit the website to get in touch!"
Address: Unit 6/9, Sunbury Cross Centre, Staines Road West, Sunbury-on-Thames TW16 7BB, UK
Phone: 01932 753440
State: Surrey
City: Sunbury-on-Thames
Zip Code: TW16 7BB

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
I ordered three new windscreen wipers and a set of hub caps on Sunday night and early Monday morning received a text to say the order was ready. I collected it at about 10.30 - there is free for an hour easy parking and once I gave my order number to the helpful man on the till it took him under two minutes to get it, pass it over and tell me my receipt would be e-mailed to me. Very happy, 5 star service. Thank you.
Today, myself and my sister we bought lovely bike here in Halford. Mr. Hendrix was very knowledgeable, helpful and enlighten me the right bike to buy. Today's service was great. Well done and keep it up!
Took my daughters bike to Halfords Sunbury with a snapped chain. The guy I spoke to said no bike technician were working today but he pointed me to the right part and said it was an easy job. I then took the part to Staines Halfords to be told that someone could have quite easily helped me repair it but didn’t want to. Also got told at Sunbury that I could have done it myself without any tools. Staines Halfords said I need a special chain tool to be able to do it.
Wrong opening times listed….that’s if they even open! Halfords website and Google states this store opens at 8am, but it doesn’t it opens at 9am. However, on certain days 19.01.23 for example the store doesn’t open until 11:30am “due to staff shortages”.
Waited an hour for a pre-booked battery replacement. Staff did not show up and manager then said battery could only be replaced by a garage despite being standard mini one model accepted on the web booking system.
Customer service are useless over the phone. I called to verify the product i want is in stock at this store but when i showed up i was informed by staff that it wasn't. What a waste of time and gas.
Bike not ready for collection at booked appointed time Customer service lack of it were contacted 3 times First to check bike was ready for collection . They were unable to contact store Second and third time to complain but am still waiting for them to contact me as promised Really not impressed with their service Advise buy local from a small retailer as I’m going to do next time
My headlight blew on my car ..stopped off at Halfords, the service was brilliant..the guys were really helpful .. off I went satisfied customer.
I had a camera installed in my car here. They did a great job installing it and it seems all ok so far. The reason for the rating is I previously tried to get it installed and had a appointment. However when arriving the guy was still busy with the previous job. After waiting 45 minutes I had to leave without it done. Very frustrating after waiting 2 weeks for an appointment. If you intend to use the fit service leave yourself extra time.
Not going to be using these cowboys again. Wanted to cancel an order and having to wait 4 weeks for a refund is not acceptable. Customer services are about a useful as a chocolate teapot and just tell lies to make you go away, staff in store are not trained to help with issues and everyone just passing the blame. Wasted so much time trying to get resolved but left with no choice but to have to go through bank to get money back as halfords cant find my money or process a refund as my money is in the cloud, even when ive been told it has been processed. Absolute shambes!
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Halfords - Sunbury-on-Thames Store map

Directions to Halfords - Sunbury-on-Thames Store with public transportation

Sunbury Cross Shopping Centre 100 meters
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Spelthorne Grove 200 meters
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Green Street 220 meters
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Tesco 280 meters
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Sunbury Cross 290 meters
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