Halfords

Reviews, get directions and contact details for Halfords

Address: North Bridge Rd, Doncaster DN5 9AN, UK

Phone: 01302 767030

Website

State: South Yorkshire

City: Doncaster

Zip Code: DN5 9AN

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews

I purchased a Carrera Hellcat mountain bike from Halfords. I am very pleased with it. I think it is a good value for money, well built bicycle that would be hard to beat on price to anything similar in quality. The staff are so helpful and friendly it made the shopping experience so much better. I would highly recommend Halfords for anyone looking for anything bicycle related. I can't comment on anything else as I don't have a car but I'm sure the car section downstairs in the Doncaster store which I visited is exactly the same service you get as I did purchasing my new bike in the upstairs section of the Doncaster store.

Bought 4 brand new tyres from Halfords on Saturday and had my tyre fitting appointment today booked for 11.30. I attended Halfords auto centre at 9.30 this morning to tell them that I was being called into work early, and to ask how long the tyre fitting would take. The person working there told me they would be able to fit me in immediately and my tyres were on by 11.00, no issues. Impressed with the service and price. Well done Halfords.

Best customer service I could have asked for. Michael was the friendliest person, extremely knowledgeable and so so helpful. We purchased 2 Carrera E-Bikes and they’re a dream. Best Halfords for miles, don’t pass by without visiting, thank you so so so much for your help Michael, we will be back next time we need a service.

Nothing but praise for the staff upstairs in Bike department, especially Michael. We bought 2 Electric  bikes, and accessories, his knowledge  and customer service was outstanding. It's great to see young staff giving their all to customers. Many thanks. Steve & Georgina.

Dear Halfords Doncaster Team,nnI am writing to formally raise a complaint regarding the Yuasa 5000 series car battery that I purchased from your Doncaster store approximately three months ago for my vehicle Renault Megane, registration: NX11 XDM.nnRecently, my car broke down in the middle of the night outside the city limits. As it was an emergency situation, I had to arrange for the vehicle to be towed to an independent garage. Upon inspection, I was informed that the battery was faulty and I had to replace it immediately to make the car roadworthy.nnSince the battery was relatively new, I did not initially suspect it to be the cause and had no prior indication of battery failure. After contacting your store, I was advised that the battery was simply recharged and returned to me as “working well.” However, I have not been provided with any proper proof of battery health or a diagnostic report confirming that it is reliable.nnThis has caused me significant inconvenience and expense, including towing charges and emergency replacement costs. I am concerned about the safety risk of continuing to use this battery, especially if my car breaks down again in an out-of-station location. I am not comfortable keeping and using a battery that has already failed within three months of purchase.nnI had earlier contacted customer care and was informed that a refund or replacement could be considered, but the store has not supported this and the issue remains unresolved.nnGiven the circumstances, I kindly request one of the following:nn* A full refund for the faulty battery, orn* A replacement with a new battery of equivalent specification.nnI believe this is a reasonable request considering the early failure and the risk involved in continuing to use the same battery.nnPlease let me know the next steps to resolve this matter at the earliest.

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Reviews, get directions and contact details for Halfords

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