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Reviews, get directions and contact details for GUM Hospital

Address: Genitourinary Medicine, Outpatients Department 2, Causeway Hospital, 4 Newbridge Road, Coleraine BT52 1HS, UK
Phone: 028 7034 6028
State: Coleraine
City: Coleraine
Zip Code: BT52 1HS


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Reviews
I recently attended the causeway hospital with my daughter at the out of hours doctors. Bit of a drive for me but with the professionalism that was shown to my daughter I would drive double the miles to get go this hospital again. She ended up being seen by the paediatric doctors and the care and affection they showed her not to mention the thorough examination was just fantastic. I have to say it was an amazing hospital and I highly recommend it. Only downside was we hadn’t eaten so i tried to purchase food from the vending machines and it would only take coins. I had a £10 note and there was no way to get coins in the building. A very kind nurse gave me £1 so I could buy crisps for my child and I was so thankful for her doing this.
Dreadful hospital I took my father to A&E as he was instructed by doctor on call we waited 12 hours where he was finally admitted at 2am. He was kept in the A&E ward for 2days where he was then transferred to Acute Elder Medical Ward he was there for two weeks for a UTI and treated with antibiotics and fluids. He lay in the bed with an adult nappy on as they wouldn’t let him out to use the bathroom! They didn’t give him a shower for the whole time he was there, his hair was so greasy he looked terrible! They lost his £300 glasses, his white stick as he’s severely sight impaired, his Zimmer frame, phone charger, earphones for his radio. The staff were not helpful or approachable. Although his nurse Eve was lovely and kind to him. I will never take him or any of my family to this hospital again
My son has Downs Syndrome with severe learning disability, we attended A/E during our holiday on the Antrim coast as my son had extreme vomiting, we were treated promptly and compassionately. Huge thanks to our Dr in attendance who was ' Harry ' , thank you so much . My son remembers you
I had a colonoscopy performed yesterday at the Day Procedure Unit. My experience was superb, from the promptness at reception to the caring professionalism of all the staff. Friendly and competent at every stage, I must mention particularly nurses Julie and Patricia. Leigh Martin, who performed the procedure was excellent in every way and exemplified the very best in patient care. Causeway Hospital can be very proud of this Department.
Special thanks to Aoife Brown who gave my husband John excellent care during his surgery on 21 July. Aoife was very kind and nothing was too much trouble for her no matter how busy she was She even got his radio and iPad connected which isn’t nursing care but it meant a lot to john to pass time for him. Thanks again Aoife
Attended Causeway Coast Hospital A&E today. Phoned before hand and a triage nurse called me back with a time 1 hour later It was busy but I did not have to wait very long. I was treated by a very professional team who attended to my problem with compassion and humour, made me feel very at ease and the treatment I received cured what could have potentially been quite serious. I cannot thank them enough for the excellent treatment I received.
Always helpful Nursing staff...Helpful ancillary staff and young but Great doctors...Helped save my life after a brain bleed...Says it all really...
Many many thanks for wonderful caring staff. Who constantly work hard and long hours. I dont know how they manage going into such stressful situations every day, yet still doing their job. The govenrment need to wake up and put our tax money into staffing in the hospitals. If we look after the staff, they can look after the sick when they need it. May God bless the staff who have to take everything that's thrown at them.
Attended A&E with a red flag letter from my GP that I had partial Claudia equina of the spinal cord. This was back in the summer of 2021. The Doctor was not familiar with the condition and I had to explain my symptoms and request a MRI scan. I was advised that they didn't have a working MRI and that I should do a number of tests which were totally inappropriate for this condition, example could I stand on one leg, could i touch my nose, could i touch my toes. Seriously, avoid this hospital and go anywhere but the Causeway. I was discharged within 2 hours and my condition was later confirmed when I finally had a MRI at Kingsbridge hospital. It was a 6 month struggle learning to walk again and I have been left with symptoms due to this injury and lack of knowledge or understanding by Causeway Hospital. I was lucky as I can walk again no thanks to the Causeway.
A truly relaxing appointment .Polite and helpful reception staff The consult was excellent didn't rush the appointment explained my problem with words I understood HE also give me ample time to explain my problem All in all an experience portrayed by experts
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