Grenson Citroen

Reviews, get directions and contact details for Grenson Citroen

Address: Marshfield Bank Employment Park, Middlewich Rd, Crewe CW2 8UY, UK

Phone: 01270 251212

Website

State: Cheshire East

City: Crewe

Zip Code: CW2 8UY

opening times

Monday: 9:00 AM – 6:30 PM
Tuesday: 9:00 AM – 6:30 PM
Wednesday: 9:00 AM – 6:30 PM
Thursday: 9:00 AM – 6:30 PM
Friday: 9:00 AM – 6:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

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Reviews

Prompt and friendly attention at reception. No problems when leaving car. Considerate and accurate feedback after MoT. Economic repairs offered. Payment terms with ‘Bumper’ were a brilliant added bonus, as money is tight. Thank you Acorn Group!

I was absolutely thrilled to secure an appointment so quickly—I booked in for Tuesday and called on Sunday to ask if I could drop the car off that evening, as I was storing it at my workplace, which is closer than home and would save some mileage. I was told that wouldn’t be a problem and that there was a secure key drop box on the side of the building.nnHowever, when I arrived just after 5 p.m., the premises were completely locked up, including the car park, and there was no sign of a key drop box. Driving the car home wasn’t an option, so I had to leave it on a grass verge near double yellow lines and return early Monday morning—driving 15 miles before work—just to hand over the keys.nnWhen I mentioned this to the receptionist, she seemed confused and apologised for the miscommunication. Later that morning, I received a text saying my appointment had been cancelled. I tried calling the service desk but couldn’t get through, so I rang the sales line instead. Thankfully, they reassured me that the message could be ignored—they had the car and it would be fixed as planned.nnTrue to their word, I got a call on Tuesday morning confirming the work was complete. Collection was smooth, and I’m genuinely delighted with how quickly the job was done. My only criticism would be the inconsistent communication throughout the process.

I was having my airbags changed on a recall and had to wait for it to be done. The staff were very efficient from booking my car in to returning it to me road legal. I have always had a good experience from the team at Acorn Crewe and have no hesitation in giving them the 5 stars they deserve.

Great service for my air bag recall. They also did a complementary health check and a wash and vac which I didn't expect at all. Very cheerful and polite at the desk too

My car needed a parts swop due to a recall. Everything went smoothly, everyone was very polite, the car was fixed, washed and interior cleaned in less than the quoted time of 90mins. Excellent all around.

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Grenson Citroen

Reviews, get directions and contact details for Grenson Citroen

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