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Reviews, get directions and contact details for Alan Davies Car Sales

"We are the oldest established used car sales business located in Crewe, Cheshire with over 45 years’ experience of selling quality used cars. We have a fantastic reputation both locally and nationally and guarantee a friendly service. We stock a wide range of vehicles with cars coming in weekly. If you're in the North West and are looking to part exchange your vehicle, it couldn't be easier. We are happy to consider part exchanges for a range of manufacturers including BMW, Audi, Mercedes, Jaguar, Ford, Fiat, Honda, Volkswagen, Vauxhall and many others. We guarantee that it will be a quick and simple process that we can discuss over the phone or in person. To find out how we can help, contact us today."
Address: Valley Showrooms, Stewart St, Crewe CW2 7RW, UK
Phone: 07779 090978
State: Cheshire East
City: Crewe
Zip Code: CW2 7RW

opening times

Monday: 9:30 AM – 5:30 PM
Tuesday: 9:30 AM – 5:30 PM
Wednesday: 9:30 AM – 5:30 PM
Thursday: 9:30 AM – 5:30 PM
Friday: 9:30 AM – 5:30 PM
Saturday: 10:00 AM – 4:30 PM
Sunday: Closed


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Reviews
I’ve just part exchanged my vehicle here and the process has been very straightforward . I’m pleased with my new car and the couple of minor faults I discovered have been dealt with really quickly by Prestige garage . Alex has been a pleasure to deal with.
I bought a Seat Leon from here last week, bought the car kind of blind as I'd only seen it on the website but Kristian said my deposit would be returned if car wasn't as described. Travelled down by train and Alex was waiting for me at the station in the Leon. We drove back to the garage where Alex left me to go over the car in my own time, it was exactly as described so I went ahead with the sale. Everything went well and Alex was very attentive, pointing me in the direction of the cheapest petrol station and the M6 for the 300 mile trip home. Car went really well through some pretty awful weather. So basically I'm very happy with the car and the service I received from Alan Davies Car Sales and I would happily recommend them.
I've recently sold my car to Alan Davies and dealt with Alex and his business partner, this isn't my first time as 9 months ago I did the same thing! It was an easy transaction and the customer service from a local dealership was impeccable! Professional, payment made immediately and delivered on everything they said. Alex offered to drop me home as well and it was just a flawless experience. I would recommend anyone who is after purchasing a car or just selling a car to Alan Davies Car Sales, simple service and honest throughout. Thanks guys!
I needed a new car, dropped Alex a message to say briefly what I was looking for, within hours he had a car that far exceeded my request and well under budget on its way. Viewed it almost as soon as it arrived and was processed smoothly and professionally. I’ve saved money and got a far better car for about 30 minutes of my time thanks to Alex and his superb service. Alex also went the extra mile to ensure I could pick up the car in a small window I had. Easiest car purchase I have ever had. Pleasure to deal with Alex as always. 100% would recommend to anyone, you will get sound advice on what’s best for you not just pushed to buy the most expensive car. Superb business all round.
Travelled all the way from London to Crewe after confirming a car is in good condition and ready for pick up just for me to get there and they have to jump start the car, and at the end I wasn’t able to get the car. He wasted my all day
We bought a Kia Sportage from Alan Davies Cars a couple of weeks ago and it drives a treat. We spotted a couple of things that needed rectifying after buying it - things you are only likely to pick up once you own a car - and Alex made it really straightforward for us. Couldn't be happier with our new car - would definitely recommend.
Final update: no court action was needed, it just had to be threatened, never received a response from them since the review originally went up. I think you can see the aggression you have to deal with in Kristians response. Update: kristian has agreed on writing to cover 50% of the cost of the part which seems like a joke really to get the vehicle to advertised specification. Now I have purchased the part and provided an invoice he seems to once again be MIA. This garage has a non existent approach to warranty and consumer rights and should be avoided at all costs. I am expecting that this may be a small claims court issue I think reading Kristian's responses to his other poor reviews probably gives the best indication of what this man is really like to deal with. I bought a car a few months ago. On the way home the engine light came on. I rang immediately so we could get it sorted. During the process of this I became aware that Kristian Davies had misled me about the number of keepers the vehicle had and It is my belief that he had just had the vehicle returned as faulty and failed to fully rectify the issue A well-documented EGR valve failure. This was the first red flag. I am happy to upload evidence of this if you need Kristian At this stage I made it clear that I would be conducting a full check of the vehicle, using a diagnostic computer etc to ensure that there are no further Major faults or deviations from the advertisement. I made Kristian aware that neither the parking sensors worked nor the car alarm worked both were key features on the advert and attempted to arrange a time when this could be sorted. He passed me on to a garage called Prestege Which appear to also be owned by mr Davies who informed me that this could take a week to resolve and they were unable to provide any alternative vehicles. I then asked Mr Davies if, due to the inconvenience he would be willing to get a garage more locally to do the work required. I recieved no reply for over a week and nobody checks the email account when someone is on holiday. Kristian read up on how to use out of office replies His business partner offered a courtesy car complete with bulges in the tyres and a steering wheel which pointed at the wing mirror and I went down to crewe to get the issues sorted. They failed to resolve everything but the EGR. Short of it from now, kristian has continued to be standoffish and agressive leading to me hanging up on the phone and no longer being willing to ring him to resolve this He doesnt do Long emails or text messages so good luck getting in contact any other way. I have been left to repair the parking sensors as they appeared to have dislodged other sensors whilst fixing one and disputing with them about getting the alarm fixed. I'm sure you would have a great experience buying a car from these people if it doesnt have any issues. the chances are that its probably best to walk away from this one.
Excellent service today from Kristian. Left me to look around the car and test drive without any hassle at all. Really helpful and approachable. 3 months warranty included and drove the car away sameday. Would absolutely use again.
My father bought a car from Alan Davies car sales, had nothing but issues with it. They failed to rectify the fault within the three month warranty period and washed their hands with it once the three months had lapsed. The car has been nothing but a nightmare and Kristian has had the nerve to offer my father half the money back that he paid for it. If anything he should have been offered all of his money back as well as compensation for the huge inconvenience my elderly father has had to experience. Please think twice before making a purchase from this dealership.
Can highly recommended them. We bought our Clio from Alan Davies Car Sales and we are pleased with our purchase. Alex, who organised everything was fab.
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