Reviews, get directions and contact details for GAME Glasgow The Fort
"With over 130 fun-filled stores throughout the UK and Ireland, Smyths Toys Superstores is a leading provider of fun and games for kids of all ages!Our stores are bursting with a huge range of toys, video games, bikes and baby products, all at the most competitive prices."
Address: 285 Provan Walk, Glasgow Fort Shopping Centre, Junction 10 - M8, Glasgow, Junction 10 - M8 G34 9DY, UK
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Made a trip with my elder sister to store to find toddler items such as play mats and baby bouncers. We came across a staff member named David who at the beginning seemed great, however things took a turn very quickly after I had requested David to help me with lifting 2 items from a height in store which wasn’t accessible by me or my sister, straight after I asked for these two items at a height, David turned around and spoke extremely rudely and raised his voice saying “I am not grabbing your personal shopping and you must get this yourself “ I was taken back and shook with his mannerism. I had to then insist David to follow me where I can show him that the items were not at easy reach. He then started to question why I didn’t choose something at a closer proximity which looked almost the same but I had to share that the item may look similar however it is not the same. It made me very upset that David was questioning every little thing and made my experience in store horrible & very uncomfortable. I spoke with Lauren to advise I will be sharing feedback. To Scot, store manager, please provide staff with the correct support so the staff is not under any pressure. For all I know, maybe David was having a poor day at work and burst out at myself in the end?
This is a great toy store packed to the rafters with the latest toys and games with good parking right outside. Find most of the staff knowledgeable and helpful one other piece of advice don't bring the children they will be changing their minds in every aisle
Wife panicking because she couldn't find what she wanted, along came Zara to our rescue spent at least 10 minutes helping us find the right sonic toy, thank you so much Zara, a definite keeper there Smyths.
security guard woman with long dark hair was making unnecessary comments to me and my friend who are both 13 females, don’t see why she had to tell us rules for shops and not anyone else who came in. these comments made us feel uncomfortable as she said it in a rude tone. please educate her on stereotypes and not to make rude comments to customers. we immediately left after looking for stranger things funko pops which you don’t have. tell her to go back to school immediately and get a education. many thanks bro
Absolutely love this shop. It's well lit, well stocked and easy to navigate. Staff on hand are helpful and friendly. Good prices and some decent reductions to be had. Would recommend for all a child could want!
Great store for kids toys
Brilliant selection of great priced toys lots of stock.
Shocking customer service put my daugjters bike for xmas in to get built after purchasing it from the store a cpl of weeks earlier . To be told that the bike which i had taken to the store myself was no longer there and maybe have been sold . Then a so called manager came down to say its probably because the store is really busy and chaotic .....at xmas ......shock horror . So smyths have sold the same bike twice and said i would get one built to collect next day . Now phoned Glasgow fort 60 TIMES today for nobody to answer the phone no phone call or email to update me . Rediculous customer service and management !!!
Disgracefull attitude at glasgow fort, bought a £10 +£30 roblox vouchers £10 didnt work & the £30 was for xmas day so didnt try it, returned to the store in under an hour to be told money couldnt be refunded unless we could prove the voucher didnt work, went downstairs to speak to the manager, who said i needed the reciept, which i had , and had threw on the floor at the pay counter, in disgust, put her arms in the air and said there was nothing she could do, £40 stolen from me, will never set foot in smyths stores again, very overpriced too, shop around u can save £10 & more on some of the larger toys
Be prepared to queue to get into store, but once your in social distancing goes out the window!! It's a toy store not much you can say, except make sure you've checked around for prices as can be expensive!
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