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Reviews, get directions and contact details for Furniture World - St Austell

Furniture World - St Austell
"Furniture World in St Austell has two floors full of furniture for your home. We have a huge range of sofas and armchairs for the living room. Dining furniture, tables and chairs for the dining room. As well as a whole floor dedicated to beds, mattresses and bedroom furniture. We also stock a massive range of accessories for you home. We offer local and national delivery and always on hand to help with your furniture needs."
Address: The Valley Retail Park, Gover Road, St Austell, Saint Austell PL25 5NE, UK
Phone: 01726 75231
State: Cornwall
City: Saint Austell
Zip Code: PL25 5NE

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
From the moment we entered the store we were greeted by Tim, the Salesman. We bought a whole new range of furniture, he was the most informative about the Products and deliveries, he is an absolute credit to Furniture World. Good delivery service as well
I would like to say a big thank you to Debbie who was a fantastic help to me today when I required to recliner chairs. I just could not have asked for more
Paul at the St Austell branch was a fantastic help to me and my brother when choosing our beds for our first homes. Nothing was too much trouble and he made it a great experience. Can’t wait for them to arrive! Thanks Paul
Always really friendly and welcoming when entering the store and when ordering any items the process is easy and painless.Well done and see you soon
I am very impressed with furniture world ST Austell, the experience from start to finish was stress free and extremely helpful. Staff are very friendly and listen intently to what I wanted. I was very impressed with Alan and Jamie the delivery team, they where absolutely brilliant. So professional, patient and friendly. My house wasn’t the easiest to get furniture in but as true professionals they made it happen. Even after delivery I still got amazing after care and my emails answered very quickly thank you Harry and the team
We needed a new bed and while we have cheap places locally selling everything, including beds and plants, a good comfortable bed is worth getting right. The sales lady gave us all the time we needed and we now have had delivered a new bed with a fantastic mattress that’s really comfortable. The delivery guys did a great job getting it in, polite and while all the time wearing masks and observing social distancing. Thanks, a really nice shop to buy from.
This is a large store with a good range of living and dining room furniture on the ground floor and beds and bedroom furniture on the second floor. We were greeted by Debi, who asked if she could help and we said we’d like to have a look first at sideboards. When we went back to her nothing was too much trouble, writing down measurements for us to take away. We returned a few days later and Debi immediately recognised us. Throughout the buying process Debi informed us exactly what to expect regarding delivery and true to her word we were phoned, delivery was arranged and they gave us a 2 hour window and then called again 5 minutes before they arrived. The delivery guys were friendly, polite and asked us where we wanted it to go. Very happy with our purchase, it’s a good solid piece of oak furniture and have just ordered the coffee table to match. Would definitely recommend this company.
Very good service, purchased a new sofa, and it was very efficient and professional. Had it delivered within 5 days, and they set it up and took all the packaging away. Happy days
First visit before refurb purchased a sofa. Still waiting for delivery in new year so will see how they do. Would be a five star however the boss man needs to negotiate more! Very tight. To be fair he is a business man so fair enough .some good deals in there. Updated review 101118 pretty average response from owner so I’ve had a re think and for now they get five stars as they did give me a discount albeit very small, I have no reason to complain. I’ve heard a few customers have been let down on promised delivery dates so let’s see how they do with me then hopefully they can keep the five star review and maybe the owner can reflect on his initial response to my first 4 star rating.
Recently bought several items of furniture from this store. Most was delivered quickly, efficiently and was just what we needed. The furniture for our sitting room was wrong. We found this was due to the manufacturer NOT the store. Paul who took our order had completed the paperwork correctly so it was the manufactorers mistake. This disappointed me until Paul took over to sort out the problem. He soon had lovely furniture sorted out which was delivered quickly. We are thrilled with our new sofa and chair and thank Paul for everything he did. Also ,I would like to thank all the fantastic delivery guys who are courteous and so helpful. They made the whole experience so much better. Thank you everyone.
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