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Reviews, get directions and contact details for Frankie & Benny's

Frankie & Benny's
Address: Stadium Way, Rotherham, South Yorkshire S60 1TG, Parkgate, Rotherham S60 1TG, UK
Phone: 01709 780044
State: South Yorkshire
City: Rotherham
Zip Code: S60 1TG

opening times

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 11:00 PM
Saturday: 8:00 AM – 11:00 PM
Sunday: 8:00 AM – 10:00 PM


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Reviews
I'm only rating four stars because I have some bad things to talk about. They will be at the end. The positives. We went here as a party of seven, 3 kids and four adults. The staff were very friendly and accommodating, and also very patient. We were catching up with old friends, and it took us quite a long time to actually place an order, but the staff were fine with it. The food came out in a good amount of time, considering how many customers were in there, and except for one meal (See negatives) they were all really nice and fresh, and clearly hadn't been sat under the warmers very long before service. We all ordered deserts, and they were really nice too. Their cinnamon waffle is possibly my all time favourite desert. Over all it was generally a very pleasant evening, with good friends and good food. Now for those nasty negatives. 1) One of the chairs was damaged, and the base had separated from the frame. My 8yo son managed to trap his fingers in it while shuffling it towards the table. The staff dealt with this quickly, but they should really be checking their furniture on a regular basis for such defects. 2) My wife is a vegetarian, so wherever we go her options tend to be quite limited. Last night she ordered the fish and chips, and it was seriously overcooked and dry. 3) The waiter that took all of our orders and served our food came to the end of his shift while we were eating desert. Because of this another waiter took over when it came to asking for the bill. There was a lot of confusion here for some reason, and somebody had either not done their job properly, or there was no hand over between the shifts. Our first bill was £114, but as we were getting ready to pay, she changed the bill saying that some items were missing from the first one and it had now changed to £136. This bill didn't seem right to us at all, but before we had chance to raise the issue, she returned with the third and final bill which was £125. It was very disorganised.
7 years ago (25-03-2018)
Italian American chain restaurant,in the center of Park gate retail world shopping center.Had the pleasure of booking my car in for an early morning Saturday service,and this was the nearest breakfast place that was open.My first impression was how dark the place was, it felt more like a bar that a restaurant.The booth like seating might not suit,people of a large stature or elderly. The staff were very friendly, and service was prompt.I ordered a large breakfast,and it came in a few minutes.I had a feeling the breakfast wasn't freshly cooked,it was assembled with prewarmed ingredients. The unlimited coffee came frequently,via the server.I feel the breakfast could have been, a lot hotter,and we were the first customers at 8.30am.Not bad dinning experience,but I have had cheaper and better food. Maybe it's better here, for an evening meal.
7 years ago (12-02-2018)
Great quality F&B's and worth a visit if at Parkgate
7 years ago (06-04-2018)
No English beer and thin chips over priced for what you get £13.00 For a 7oz steak
7 years ago (09-04-2018)
Great food but a little more attention to the customer needed, staff spent now time chatting to each other
8 years ago (29-01-2018)
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