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Reviews, get directions and contact details for Fight for Sight Eye Clinic

"Seeking an 'Optometrist Near Me'? Visit FYidoctors for eye exams, eyeglasses, contact lenses, sunglasses, top-tier care, and personalized services to meet your needs."
Address: 7-9 Bath St , London EC1V 9LF, XGL, GB
Phone: 020 7040 8338
State: XGL
City: London
Zip Code: EC1V 9LF


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Reviews
The doctor put a lot of effort into the exam. The staff was very friendly and helpful. My new glasses fit perfectly without any problems. I felt like I was in good, professional hands. Thank you very much
I would give no stars if I could. I saw Dr Forristal since I was a teenager I think, I am now in my 60's since the change to FYI I have been very disapointed in the service. I never received a reminder to make my annual appointment, I never know when I was there last but Dr Forristal's office always reminded me. I missed making my important annual appointment on time so I was many months late two years in a row. The real problem is last year when I was there, I am very, very good with understanding accents but I had to ask several staff to please slow down and repeat what they were saying 5 or 6 times, I finally gave up and I still have no idea what was being communicated to me. I have issues with my eyes and not understanding the ones helping me is very unsettling. While in the waiting room I could overhear a Worker that was assisting a handicap Client at their appointment on the phone to her office, the two had been left in the waiting room ignored more than 90 min past their scheduled appointment, she kept asking and they kept saying soon. Hearing that really bothered me, it was so unfair and unprofessional. I have no confidence in FYI and have moved to a new and much better Optometrist. I was also upset to read how many long time Clients were told there was no availability for them, again exceptionally unprofessional.
I was a patient of Dr. Psutka for over 30 years and always received excellent care. When he retired, I was assigned to a new young doctor. My next appointment, I was told he no longer worked there and that they had no doctors available for me. In other words, go somewhere else. Terrible way to treat customers. Don’t go here!
I had been a patient of Dr. Psutka since 1985. I believe he was recently out of optometry school at that time. My mom had been a patient of Dr. Forristal. My wife was actually a patient of Dr. Psutka before we met London is the smallest mid-sized city in the world. When we had children, we took them to Dr. Psutka as well. When Dr. Psutka retired, we were transferred to a wonderful young optometrist Dr. Finlayson and I thought we were golden for another 25+ years. So as the appointments for our kids approached less than 2 weeks away we received a call, telling us we were no longer welcome at FYidoctors. They didn't have a doctor to see anyone in our family. Yikes, you treat someone who was with your company for 40+ years as trash? How revolting. FYIdoctors either doesn't care about the relationships with their clients, or they are simply terribly managed. From my interactions since that company purchased the operation, I'd actually say it's equal parts disdain for patients, and terrible managment at the location in question. Giving less than two weeks notice that you aren't going to be seeing my children as patients anymore? Simply unacceptable. Anyone who continues using this company and location, they'll eventually turn on you. Trust me, they showed ZERO empathy for our situation. We were told, we don't have anyone to see you, best of luck finding a new optometrist, and then laughed. And fwiw, our family always did all the testing they recommended, and put money into their coffers. HUGE mistake. Avoid this place like the plague. Unless you like being treated like total garbage. In which case, THIS is the place for you.
Do we really need a franchise for optometry services? Good old fashion independent optometrist office is what I support these days.
I have been a patient at this office for over 40 years. The doctors have always been excellent. Not sure what is going on in the office but 3 phone calls have not been returned, contacts have been ordered instead of returning my phone calls and now realizing that the contacts that they ordered are not even the right ones. Ridiculous amount of time has been spent on a simple request for a return call from the person in charge of ordering contacts.
Great service, friendly knowledgeable staff. Wonderful experience. Dr. Milosevski was wonderful, extremely professional.
Have been a patient for over 30 years and Dr Psutka was awesome. Now that he has retired service gone downhill. I had an appointment in August and was not given notice that the optometrist I was booked with had left and appointment being canceled until right before the date. New appt booked then for Oct. and now rules have changed and I am told I will have to pay if appointment less than 18 months. Told this one day before appointment. Very poor service for a long standing patient.
Great Services. I got my glasses repaired. The staff were very helpful.
I have been a patient since 1984. Dr. Psutka and staff were always excellent. But now that he's retired, my appointment was cancelled and can't be rescheduled. Tried to rebook, and I was basically told to go somewhere else. Thanks for tossing all of Dr. Psutka's patients to the wind. Even if they do find an optometrist to stay, I wouldn't go back.
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