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Fazakerley Post Office

  1. Liverpool
  2. Liverpool Post Offices

Reviews, get directions and contact details for Fazakerley Post Office

Fazakerley Post Office
"With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities."
Address: 404 Longmoor Lane , Liverpool L9 9DB, XMS, GB
Phone: 0151 525 3306
State: XMS
City: Liverpool
Zip Code: L9 9DB

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Reviews
Abysmal customer service me and my wife needed to buy some stamps so we went by today. Google said they closed at 2:30 when we arrived at 2:20 the old lady at the counter already had her coat on and refused to serve my wife. When i tried to speak to her she point blanc ignored me! Appalling behaviour avoid!
Extremely rude and miserable old lady that closes earlier than she should. I think if she is that eager to get home it’s time for someone new. This has also happened multiple times.
Anne and Chris are wonderful. Always helpful and friendly. Do not pay attention to any the bad reviews. Lovely girls and work really hard, nothing the don't know about their job.
I actually really enjoy the service here. I haven't been met with any negative attitude and everyone has been very helpful. I do live locally and have been going here for a long time and haven't had any trouble. My parcels are dealt with quickly and they have given me advice from time to time on improving my packaging.
I use this post office alot to post parcels as i have my own etsy store, i always find the staff to be very pleasant and have the most wonderfull customer service skills i have ever witnessed. The staff take there time to have a little chat with you and get to know you abit, i always speak to a lovely blonde haired lady named linda shes a delightfull lady to speak to. Its a really nice visit, i enjoy sneaking to the staff. I even got them Christmas cards. I look forward to my visits to this post office and having a little gab with the ladys who work there. I cant wait for my next visit to this store in afew days
Chris Ward your review is recent. The staff who here have been abrupt and disrespectful to their customers for years now I know as I live locally and have used this post office for years. However recently they have changed there attitude and seem to have improved the way they both respect their customers, and it’s no surprise considering the bad reputation they’ve achieved on google reviews and within the community. The first time I came in, I was in a queue and when I eventually arrived to the counter because she had to print of the proof of postage and the computer was slow. She began muttering under her breath and in the end she blamed me for her food going cold. And that I was preventing her from eating. I came out pretty shaken up, and felt humiliated for no reason what so ever. Furthermore I felt targeted, as she never blamed anyone else in front or behind me for her not being able to enjoy her food. But I’m actually glad I’m not the only one who has had a bad upsetting experience at this post office. It would be a different story if one person was complaining then you could say it’s not true but the amount of people sharing their bad experiences here just proves they way they have treated people.
The staff in the post office seem to be in some kind of competition to see how rude they can be to customers without getting sacked. Maybe the people who have given good reviews have been lucky. I only go in about once a year and its always the worst part of my day to interact with the staff here. I need to remember that there's a parcel drop off box on Brookfield so I can avoid this place.
Not usually one to review after a poor experience but the service here is terrible - to echo someone’s complaint about a member of staff being very rude! Was pointing and aggressive because someone is requesting her services to post a couple of parcels. Drive up the road to Old Roan. 5 star service there! I’d rather walk cross county to deliver my parcels than leave them in the hands of people who can’t be bothered taking 4 minutes to serve someone. I despair... I really do.
Horrible old lady who works in 404 longmoor lane rude to disabled people and myself will never use this post office ever again what happend to royal mail providing a good service this lady should be avoided at all costs will be using a different one in the future as this lady is scaring your customers off
Horrible attitude on the short blonde woman. Every time i've used their services, she's giving out snarls and had something to mutter under her breath and it looks like its not just me she does it to after reading the reviews for this branch!
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