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Excellent Cars

  1. Sheffield
  2. Rotherham Car Dealer

Reviews, get directions and contact details for Excellent Cars

Address: Brooke Building, Shepcote Ln, Sheffield S9 1QT, UK
Phone: 07825 209542
State: South Yorkshire
City: Sheffield
Zip Code: S9 1QT

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: Closed
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM

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Reviews
Rang to ask a lot of questions about a car they had for sale. I was told that there were 2 of the same car. One with a DVD player for £300 more than the other model. Was assured by Dave that the one with the DVD player had been sold and the one that was within my budget was available. He told me the interior was a 10/10 and the engine a 9/10, I told him that I would be travelling 100 miles each way to view the car and he quite eagerly told me he recommends that I pay £50 deposit to secure the vehicle which I declined. I called again the morning that I wanted to view and was told the same car was still available, again offered to pay a £50 deposit to hold the car until I got there which I declined again. When I arrived there 3 hours later they told me that a lady had already put a deposit down on the car, but she had gone to view another car elsewhere, bit if I was to pay today the car would be mine. Coincidentally, 2 phone calls that were made to the garage whilst I was there were from the woman who had put the deposit down on this car, and the other 3 calls were from 3 different people who wanted to come and view the car! They let me view the car freely to which I found that it was actually a vehicle with DVD (which wasn't even working) Bluetooth (which was actually a Parrot Hands Free which wasn't working). Found there was no MOT on the car, an oil leak in the engine, and during test drive the Turbo was constantly whining to which the salesman said that "these cars do that." When I went to talk about prices with my trade in, they told me that it was the car that was £300 more expensive and couldn't care less that it was not the car I had phoned about. They offered me £600 less than what my car was worth and wanted me to pay £1000 extra for the car. They told me that all faults would be rectified except the bluetooth as it was an aftermarket fitment. When I persisted to ask if I would get an itemized list of works that had been completed, Roger said in an aggressive tone saying "all faults will be rectified - so that's the end of that conversation!" Wasted 6 hours of my time! Would recommend keeping away from this company!!! Sorry for the long review, but wanted to point out all the issues so others were aware.
7 years ago (25-01-2018)
Reserved a car with a £50 deposit, turned up to test drive and was told the car had been sold, tested another car which I put a deposit on, it took 2 and a half weeks to collect the car due to delays in doing MOT and some requested work and fitting a DVD player (which I didn't ask for), when I got the car home I discovered that I couldn't tax the car as it had been supplied without a log book so I had to way another week and a half to actually use it. After 2 days of use, the car then broke down DO NOT USE THIS COMPANY.
7 years ago (22-03-2018)
I would like to say I received excellent service and the vehicle I purchased was in top condition brilliant team of people
7 years ago (20-01-2018)
My partner and i recently bought a Kia Venga from here. Absolute brilliant service. Very nice show room and very professional. Rodger was very helpful as were the other staff. Could not fault them and would definitely recommend them to anyone.
8 years ago (25-10-2017)
If I could give no stars I would, so lets begin I purchased a car from Excellent cars (also known as s&n motors ltd) on Tuesday 28th November 2017 I drove down to Sheffield to see the car after my enquiry on the Monday, I was told in a voicemail that the car was perfect drove great ( I knew it had been a CAT D) I Was assured all work had been done on the car I asked the damage that was done to the car and I was told by Dave via voicemail message ( which I have) that it was side damage to the doors on passenger side and pillar which had been fixed, so as I said I drove down and had a look at the car, I dealt with Noel on the Tuesday as It was Dave's day off pleasant enough chap who advised again the car was in perfect condition (baring in mind this is a 13 plate Ford Grand C-Max with only 16700 miles on the clock) I inspected the car and yes it did seem ok ( I am no mechanic) in there advert on Autotrader it advised the car had been mot'ed on the 23rd November so it had a full year (again giving the assurance the car was perfect) when I asked when down there to confirm I was advised it had mot until April 2018, Again I asked about the damage and was advised it was side damage to the car and Noel even showed me where there was a little mark on the passenger rear sliding door, I said yes id purchase if they put a years mot on the car which they did and it sailed through the mot apart from a faulty seat belt which they replaced from another grand C-MAX They had in stock, so again car (MOT Station has now been reported to Ministry of Transport) when I brought the car back from Sheffield I put it in to the garage local to myself to have it inspected and the knocking sound looked at (yep knocking sound and horn not working) I have now been advised today (5th Dec 2017 ) that the car was a total front end right off. not a side impact as was told (I have proof via emails and voicemail and 2 different witnesses) the horn was put back on the car upside down and only a single horn not as should be a double horn hence water getting in to the horn and well basically killing it, the knocking sound is still a work in progress at the moment (ill update this once we get to the bottom of it) the mechanics at the garage could not believe the car was on the road due to the shoddy rebuild that had been done on the car there is a load of major faults that will be updated once I have dealt with the legal side of this... I spoke with Noel today (5th DEC 2017)Who had a very blazy attitude of couldnt care less as i purchased it as a cat D but under the consumer rights act of 2015 this car is not fit for the purpose and i am entitled to my full money back, i have started the legal process to make this happen. So to ask the question would i buy a car from Excellent cars of Sheffield or S&N motors who are the same company not a chance in hell they are 1st rate cowboys and i am pretty sure you will be seeing this lot on tv soon. PLEASE PLEASE DO A INTERNET SEARCH ON THESE COMPANIES BEFORE YOU BUY A CAR FROM THEM AS YOU DONT WANT TO BE IN THE SAME SITUATION AS MYSELF
8 years ago (05-12-2017)
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