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Reviews, get directions and contact details for Europcar Darlington

Europcar Darlington
"Welcome to Europcar Darlington car rental agency!Friendly service, new cars and competitive prices are part of our daily offer.Whether you want to hire a car for business or pleasure, whether you need a car city, family or luxury car, a van or a truck, Europcar has the rental vehicle for you.Car and van hire is simplified with Europcar’s online booking on our website or app. Collecting and dropping off your vehicle has never been easier.Enjoy your ride!"
Address: 24 Chesnut St, Darlington DL1 1QL, UK
Phone: 0371 384 3451
State: Darlington
City: Darlington
Zip Code: DL1 1QL

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed


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Reviews
Good service in general. The thing that lets Europcar down is the deposit refund....9 days since returning the car I have still not received it and am anxious that I will not get it and will have to resort to legal measures to get the refund. I was sent a request for feedback from them BEFORE I have got the refund! Hence I have given 1 star....how can they expect good feedback when they still have my money!
I had a great experience renting a car here. My interactions with Ken and Michael were helpful and incredibly smooth. The car itself was perfect and I had no problems at all for the duration of my trip. Would definitely use again and recommend. Thanks!
Long story cut short,we hired a 22plate car for a few days away,couldn't go anywhere in it when we got away,not a problem we walked most places,however coming home was a scary experience as the car wouldn't go into gear and wouldn't move from roundabouts,junctions etc I had inc myself 2 other adults and 1 child that I was responsible of in that car,only done 130miles there and back,was pleased to take it back,I explained what happened,they apologised and said it will go into the workshop,iv waited a couple of weeks to give this review after the manager rang me and said the car has been in the workshop and the clutch was faulty and rectified,I was hoping at least some sort of reimbursement would of been made,no we paid the full amount
Our Son and Grandson were going to Manchester to a concert and to visit Old Trafford as part of a Xmas present from my wife and I.When we arrived at Europe Car we could not see the car we had booked,a staff member told us the booking in my wife's name was for March and not February, nothing we could do we thought but the chap dealing with us stated that they would cancel the March booking and provide a Tesla electric car,wow problem solved it cost a little extra but hey ho.Paperwork was completed and our son and grandson had a great time, job done Thankyou Europcar Darlington.
All cars in nice condition, staff friendly and very helpful. The prices very adequate to cars. Strongly recommend
Very efficient and friendly. I am a repeat customer too, so a reliable office to do business with.
Very friendly, hire of vehicle was smooth, plenty of information and the whole process was conducted in a proffesional manner.
Abysmal "customer service" teams on their contact numbers. Branch staff seem fine but can't understand why paying for a van is an option on the website if they can't guarantee the van is actually available and then quote twenty days to refund the money.
Bad service. We hired a van for a house move and two days before, received an email from Europcar making it out as though we had cancelled our booking when in actual fact they had. They took our money when we booked and confirmed the van would be available. Really disappointed and left us scrambling last minute in an already very stressful time.
Very good service, I will definitely come back again
Comment on this business

Directions to Europcar Darlington with public transportation


Odeon Cinema 130 meters
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4
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5A
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North Lodge Park 180 meters
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ED5
X21
Elmfield Centre 230 meters
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Bannatyne's Health Club 320 meters
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East Mount Road 390 meters
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