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Erskine Health Centre

  1. Erskine
  2. Renfrewshire Doctor

Reviews, get directions and contact details for Erskine Health Centre

Address: Bargarran Rd, Erskine PA8 6BS, UK
Phone: 0141 314 9313
State: Renfrewshire
City: Erskine
Zip Code: PA8 6BS

opening times

Monday: 8:30 AM – 1:00 PM, 2:00 – 6:00 PM
Tuesday: 8:30 AM – 1:00 PM, 2:00 – 6:00 PM
Wednesday: 8:30 AM – 1:00 PM, 2:00 – 6:00 PM
Thursday: 8:30 AM – 1:00 PM, 2:00 – 6:00 PM
Friday: 8:30 AM – 1:00 PM, 2:00 – 6:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Shocking!!!! Receptionist told me the first available appointment is 6 days later and doctor will call me, how can you check your patient over the phone,
Just phoned for an appointment only to be told the next appointment is the middle of November, ridiculous
absolutely horrendous service from them today which is a shame because they are normally very friendly and helpful. Contacted them a few days ago regarding a prescription issue, was informed by the female on the phone that the chemist would contact me back the next day to sort the issue. That was fine with me. Next day no contact from the chemist, not a big deal, gave it one more day with again no contact still not really an issue to me. The following day i contacted the chemist who informed me that the medical centre had no knowledge or communication from the health centre regarding my issue and advised i contact them. Contacted them and omg how bad a service they are. The female on the phone put me on hold for 10mins didnt bother me then hung up on me, i phoned back and immediately after hearing my voice she puts me on hold, asks a colleague to deal with me and accuses me of being rude and irrate.....i was not rude nor was i irrate. I truly believe this was a miscommunication between the two of us as i was in no way saying she had done anything wrong. However, i tried to explain to her what was happening but she kept talking over me and would not let me speak, saying i was rude and immediately passing me to a colleague whom immediately accused me of being rude without even hearing what i had to say or even let me speak before hanging up. Absolute disgrace from what has normally been a very very friendly health centre. I was not even allowed to speak to a manager of any sort, perhaps such a thing doesnt exist in a health centre. Sadly when money doesnt change hands, the level of service goes out the window. I am a tax payer, i PAY for this service, and what a poor poor service it is. I truly wish the female on the phone gets to relisten to the conversation that took place between us and she will see where she went wrong. Dsigrace
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